Customer Success Manager

1 week ago


Copenhagen, Copenhagen, Denmark Burst Full time

Customer Success Manager hos Burst – Bliv en del af Danmarks hurtigst voksende influencer-platform

Lokation: København (mulighed for hybrid)

Ansøgningsfrist: Løbende

Vil du hjælpe brands med at få succes med influencer marketing?

Er du passioneret omkring influencer marketing, data-drevet vækst og stærke kunderelationer? Vil du være en del af en hurtigt voksende startup, hvor du får masser af ansvar og mulighed for at forme fremtidens influencer-marketing? Så er det dig, vi leder efter hos Burst

Hvem er vi?

Burst er en performance-baseret influencer-platform, hvor brands kun betaler for de views, de får. Vi hjælper nogle af Danmarks mest omtalte brands med at skalere deres influencer-kampagner effektivt og resultatorienteret.

Vores platform gør det nemt for brands at finde de rette skabere, tracke performance og optimere kampagner i realtid. Som Customer Success Manager bliver du det afgørende bindeled mellem vores kunder og platformen – du sikrer, at de får maksimalt udbytte af deres kampagner og opnår stærke resultater.

  1. Rådgive brands om den bedste tilgang til influencer marketing baseret på data og best practices
  2. Sikre en gnidningsfri onboarding af nye kunder og hjælpe dem med at få fuldt udbytte af platformen
  3. Overvåge kampagne-performance og komme med proaktive anbefalinger for at optimere resultater
  4. Samarbejde tæt med skabere og brands for at sikre, at kampagner lever op til deres mål
  5. Dykke ned i kampagnedata og rapportere tilbage til brands med actionable insights

Hvem er du?

  1. Du har erfaring med influencer marketing, digital marketing eller SaaS-kundesupport
  2. Du er analytisk og datadrevet – du forstår vigtigheden af KPI'er som views, watch time og engagement
  3. Du er serviceminded og en stærk kommunikator – du elsker at hjælpe kunder og bygge relationer
  4. Du trives i et startup-miljø, hvor tingene går stærkt, og hvor du kan være med til at udvikle processer

Hvad tilbyder vi?

  1. En unik mulighed for at være med i en af Danmarks mest spændende influencer-startups
  2. En rolle med masser af ansvar og mulighed for at forme fremtidens influencer-marketing
  3. Hands-on erfaring med performance-drevet kampagnestyring og kundesucces
  4. En dynamisk arbejdsplads med et ungt, ambitiøst og passioneret team

Vi indkalder til samtaler løbende, så tøv ikke med at søge

#J-18808-Ljbffr

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