Front Office Manager
2 weeks ago
Front Office Manager
Are you a team player with a passion for hospitality, leading a team, and creating unforgettable guest experiences? Do you thrive in a dynamic environment where new ideas are welcome?
If so, we are looking for you at Grand Joanne
Who We Are
Grand Joanne offers guests 162 hotel rooms, an Italian restaurant & bar "Joanne's", a rooftop terrace and several meeting and event spaces. But it is more than just that—it's a place where warmth, personality, and service come together to create something special.
Located in the heart of Copenhagen, we welcome guests in a cosy atmosphere, with a strong sense of community and commitment to quality. Our team members are the heart of everything we do, and we take pride in creating an environment where everyone can grow and feel seen.
The Role
As our Front Office Manager, you will be responsible for leading and inspiring the front office team, ensuring service standards, and creating a welcoming environment for our guests. This is a role for someone who wants to take the next step in their career, bringing fresh ideas, energy, and motivation to the team. You will play an important role in shaping the guest experience, ensuring smooth day-to-day operations, and living the Grand Joanne values: "Be Joanne. Be nice. Be local. Be there".
What You'll Be Doing
- Leading the front office team, enabling a positive and motivated work environment.
- Bringing in new ideas to enhance guest experiences and optimize front office operations.
- Handling guest feedback and finding solutions that improve satisfaction.
- Managing schedules, training, and development of the front office team.
- Collaborating closely with other departments to ensure smooth hotel operations.
- Being open to working shifts, including mornings, evenings, weekends, and holidays as needed.
Who You Are
- An experienced front office professional, preferably with HMS Infor skills.
- A natural leader with experience managing a team.
- Someone who enjoys a fast-paced environment and is excited to bring new ideas to the table.
- A strong communicator who can build relationships with both guests and colleagues.
- Fluent in English, knowledge of the Danish language is preferred but not mandatory.
- A problem-solver who takes initiative and handles challenges with confidence.
- Experienced with Danish Labour Law and work regulations.
What We Offer
- The opportunity to shape and lead a team.
- A workplace that values creativity, teamwork, and professional growth.
- A supportive company culture where your ideas matter.
- Competitive salary and benefits package.
Are you ready to take the next step in your career and become part of the Grand Joanne family? We'd love to hear from you
Yours sincerely,
Therese Mårtensson
General Manager
-
Front Office Manager
1 week ago
Copenhagen, Copenhagen, Denmark 1 Hotels Full timeDirect message the job poster from 1 HotelsOpening Summer 2025 – the opportunity to join the pre-opening team of 1 Hotel Copenhagen and bring a transformative brand to Denmark.1 Hotel Copenhagen is centrally located at the intersection of the city's vibrant Latin Quarter and its historic heart; it will feature 282 rooms including 30 suites. With a...
-
Front Office Professional
2 weeks ago
Copenhagen, Copenhagen, Denmark Ennismore Full timeRole OverviewWe're looking for an experienced Front Desk Agent to join our team as a Front Office Agent. Your primary responsibility will be to ensure our guests have an exceptional experience from check-in to their departure. We're passionate about delivering personalized service and exceeding expectations.Main ResponsibilitiesManage front office...
-
Front Office Lead
1 week ago
Copenhagen, Copenhagen, Denmark 1 Hotels Full timeAt 1 Hotels, we believe in creating unforgettable experiences for our guests. As the Front Office Manager, you will play a key role in ensuring that every guest has an exceptional arrival and departure experience.Your responsibilities will include:Setting service standards and training the front-of-house team.Supervising and coaching Front Office Agents,...
-
Front Office Agent
11 hours ago
Copenhagen, Copenhagen, Denmark 25hours Hotels Full timeThe 25hours Hotel Indre By has its home in the middle of the Scandinavian metropolis. Art and knowledge are at the forefront in an exciting combination, as the hotel housed a porcelain factory in the 19th century and was later used as a university building. The hotel is centrally located between the Round Tower and the Kobmagergade shopping street. We...
-
Front Office Representative
9 hours ago
Copenhagen, Copenhagen, Denmark 25hours Hotels Full timeJob DescriptionWe are seeking a Front Office Agent to join our team at the 25hours Hotel Indre By. As a key member of our reception team, you will be responsible for ensuring that guests have a memorable and enjoyable stay with us.Responsibilities:Welcome guests and check them in efficiently and professionallyHandle guest inquiries and resolve any issues...
-
Copenhagen, Copenhagen, Denmark Bella Center Copenhagen Full timeFront Office Duty Manager for AC Hotel Bella Sky 6. marts 2025 - 30. april 2025 As a Front Office Duty Manager, you will play a crucial role in ensuring each guest's arrival and departure is seamless and memorable. As a Duty Manager, you will be responsible for assisting with the arrival and departure experience of our guests, acting on their needs during...
-
Copenhagen, Copenhagen, Denmark Bella Center Copenhagen Full timeAbout the RoleAs a Front Office Duty Manager at AC Hotel Bella Sky, you will play a vital part in ensuring an exceptional guest experience from arrival to departure.Your primary responsibilities will include:Managing Front Office operations and maintaining quality standards.Providing outstanding service by anticipating guests' needs and facilitating...
-
Front Desk Supervisor Leader
2 weeks ago
Copenhagen, Copenhagen, Denmark Grandjoanne Full timeAbout the Role:This is a unique opportunity to take your career to the next level as a Front Office Manager at Grand Joanne. As a leader, you will be responsible for creating a welcoming environment for our guests and driving exceptional service standards across the front office team.What You'll Be Doing:Leveraging your expertise to develop and implement...
-
Night Audit Front Office Coordinator
2 days ago
Copenhagen, Copenhagen, Denmark Ennismore Full timeThe 25hours Hotel Indre By is a unique blend of art, knowledge, and hospitality in the heart of Copenhagen. Located between the Round Tower and the trendy Kobmagergade shopping street, this hotel has a rich history as a former porcelain factory and university building.We encourage creativity and innovation at our hotel, valuing effective teamwork, openness,...
-
Inkassorådgiver til Front Office
2 weeks ago
Copenhagen, Copenhagen, Denmark Intrum Justitia Full timeInkassorådgiver til Front Office - Team 4På Intrum kommer du att växa genom att göra skillnad. Du gör det i en internationell miljö och stöttande kultur där dina insatser värderas högt.Vil du gøre en forskel for vores klienter, vores klienters kunder og samfundsøkonomien - alt imens du udvikler dig og samtidig gør en god gerning, når du...
-
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeVi søger en Front Office Specialist til at blive en del af vores team på ni mennesker, der arbejder tæt sammen for at løfte området omkring vores daglige henvendelser og drift på Dynamics CRM. Din dag vil være fyldt med flere opgaver, herunder:Arbejdsopgaver:Håndtering, fejlsøge og løse 1. og 2. Level support-opgaver på Clevers Dynamics...
-
CRM Ekspert til Front Office Drift
1 week ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timePareto Securities søger en Front Office Specialist til vores-team på nine mennesker, der arbejder tæt sammen for at løfte området omkring vores daglige henvendelser og drift på Dynamics CRM. Vi søger en ny kollega til at hjælpe brugerne på platformen.Din dag vil være fyldt med flere opgaver, herunder:Tiltrækningskriterier:Erfaring med lignende...
-
Front Desk Agent
2 weeks ago
Copenhagen, Copenhagen, Denmark Ennismore Full timeWith only a few steps away from Nyhavn, the 25hours Hotel Paper Island has found its home. The building is located on the island of Christiansholm, also known as Paper Island, which has developed into an urban destination in the heart of Copenhagen. Here, you will find relaxation and serenity based on the ideal Scandinavian island holiday home, awakening...
-
Resort Service Manager
1 week ago
Copenhagen, Copenhagen, Denmark 1 Hotels Full timeAbout YouWe're looking for a highly motivated and organized individual to join our team as a Front Office Manager. If you have a passion for delivering exceptional customer service and leading a team, we'd love to hear from you.You'll be responsible for:Leading the front-of-house team to deliver exceptional guest experiences.Managing day-to-day operations of...
-
Guest Relations Officer
2 weeks ago
Copenhagen, Copenhagen, Denmark Royal Caribbean Group Full timeJob DescriptionThe Guest Relations Officer is a key liaison between the guest and all Hotel and Marine Departments. This role requires outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities.This individual will take full ownership and accountability of their guest interaction, the guest sentiment...
-
Shopify / Front-end Developer
2 weeks ago
Copenhagen, Copenhagen, Denmark Signifly Full timeAre you passionate Front-end developer with Shopify experience? Do you enjoy working in a team where collaboration and creativity are at the forefront? If you're looking for an exciting opportunity to grow your skills and make an impact, we want to hear from you Signifly is seeking a Shopify /Front-end developer to join our team in Copenhagen. Position...
-
Hotel Operations Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Grandjoanne Full timeJob Description:We are seeking an experienced Front Office Manager to lead our front office team and create a welcoming environment for our guests.Key Responsibilities:Lead and inspire the front office team to deliver exceptional service standards.Develop and implement strategies to enhance guest experiences and optimize front office operations.Cultivate a...
-
Front of House Director
2 weeks ago
Copenhagen, Copenhagen, Denmark Chow Co Full timePalazzo Diner is seeking a seasoned Restaurant Manager to join our team and lead our Front of House operations. As a key member of our management team, you will be responsible for developing and implementing effective strategies to drive sales growth, improve customer satisfaction, and maintain high-quality standards.
-
Front of House Manager
2 days ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeVi søger en Front of House Manager til at være nøglespilleren i at eksekvere vores værtskabskoncept i lobbybaren og skabe ekstraordinære ophold, som huskes. Som ledende person på din arbejdsplads vil du sikre den daglige drift og udvikle gæsteoplevelsen fra de små detaljer til store konceptuelle tiltag.Hotel Hans er Københavns nye luksuriøse...
-
Resort Hospitality Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Grandjoanne Full timeWhy Work with Us:We offer a competitive salary and benefits package, a workplace that values creativity, teamwork, and professional growth, and a supportive company culture where your ideas matter.About the Role:This is a unique opportunity to take your career to the next level as a Front Office Manager at Grand Joanne. As a leader, you will be responsible...