Imaging Operations Specialist

1 month ago


København, Denmark Wolt Full time

As an Imaging Operations Specialist, you will have a very clear focus on improving merchant image coverage across various categories on the Wolt platform. You will work in a very data-driven environment, where decisions should reflect a focus on efficiency, impact and revenue. As the end-to-end owner, you will be the person setting the direction for the merchant team as a whole. As such, you will be working closely with internal teams and external partners to ensure smooth processes, high-quality outputs and most importantly efficient operations.

You will be pivotal in defining and improving processes and ensuring imaging is a key part of the merchant lifecycle - all the way from acquisition to account management. In continuation, you will also be heavily involved in creating and defining best practices from a data-driven perspective, as you’re identifying the best way forward. Finally, you will be the local go-to person when it comes to imaging while continuously maintaining a high standard in your own work.

What you’ll be doing:

  • Extract, analyze and act upon data related to imaging activities on the Wolt platform, in order to make sure we’re focused on making solid data-driven decisions with long-term perspectives.
  • Collaborate with sales, onboarding, and external photo partners to ensure imaging is always prioritized with clear guidelines for accountability.
  • Track imaging KPIs, provide reports, and contribute to forecasting and budgeting while acting as the primary imaging expert for the Danish market.
  • Strong collaboration with our central imaging team as the primary point of contact for Denmark in everything related to imaging, best practices, strategy and goals.
  • Streamline and enhance image-related processes from partner onboarding to live status, focusing on automation and scalability.
  • Manage our stock-photo bank and oversee timely and high-quality image uploads for merchant partners.
  • Oversee that professional photoshoots are continuously carried out by our external partners in an efficient and timely manner, as well as making sure we successfully create a tried-and-tested framework for convincing partners that photos are necessary.
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