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Outreach Specialist – Commercial Team

2 weeks ago

Copenhagen, Copenhagen, Denmark SHAPE AS Full time

Are you passionate about digital products and driven by the thrill of building meaningful business connections? Do you thrive in creating new relationships? Do you know how to navigate larger organizations where the digital product is at the heart of their customer experience? Then keep reading – this might be the perfect role for you.

BECOME A PART OF THE TEAM

Framna, which means 'to advance' or 'to bring forward' in Old Norse, was born from the union of Shape, Bontouch, and Move. At Framna, we create digital products that over 10 million people worldwide depend on every day. Our products boast an average App Store rating of 4.5, and we process over €150 million daily through our digital solutions. Collaborating closely with some of the world's most ambitious brands – including IKEA, H&M, PostNord, SEB, Swish, OK, B&O, Systembolaget, Post-it, Progressive, Novo Nordisk, Essity, Rabobank, ENGIE, and many others – we strive to make them leaders in their respective industry categories by delivering high-quality, award-winning digital products.

Framna has emerged from the strong product-led culture of Shape, Bontouch, and Move joining forces. Our 500+ colleagues work across eight studios located in Sweden, Denmark, the USA, Switzerland, and the Netherlands.

Who We Are

At Framna Denmark , we craft best-in-class mobile experiences for some of the most ambitious brands in the world. As part of Framna , we're one of Europe's leading digital product agencies, shaping the future of mobile with innovation, expertise, and a deep understanding of user behavior.

The Role

We're looking for an Outreach Specialist to join our commercial team – someone who thrives in the intersection of scanning for new opportunities and nurturing long-term relationships. You will be the first point of contact with potential clients, ensuring that our pipeline is filled with high-quality dialogues that align with Shape's expertise and values. This in combination with bringing our thought leadership concepts, such the biggest Scandinavian mobile study, to our potential new customers.

This is not about raw cold calling – it's about strategic outreach, insight-driven conversations, and opening doors to organizations where their mobile app is mission-critical to their business.

What You'll Do:

  • Identify & engage with decision-makers at large organizations where mobile is a core part of their value proposition.
  • Take initial meetings to understand business needs and assess potential fit with Shape's services.
  • Collaborate with the commercial team and marketing to develop tailored approaches for different industries.
  • Work across industries such as fintech, mobility, media, and e-commerce, connecting with stakeholders from C-level to product teams.
  • Be a hybrid of a "hunter" and a "farmer" – driving new opportunities while nurturing relationships for long-term success.
  • Refine outreach strategies to continuously improve engagement and conversion rates.
  • Work with marketing to better improve the collaboration and the process of reaching out to new partners.

Who You Are:

  • You have experience in B2B outreach, sales, or business development , preferably in the digital or mobile industry.
  • You understand how digital products drive business value and can speak the language of product owners, CTOs, and digital decision-makers.
  • You know how to identify and qualify opportunities , ensuring we invest time in the right conversations.
  • You're a relationship builder – charismatic, empathetic, and able to build trust quickly.
  • You have a natural curiosity for technology and a strong grasp of how mobile apps create impact .
  • You're structured and self-driven , thriving in a fast-paced environment while keeping an eye on the long game.
  • A native Danish speaker or have a high level of proficiency that allows you to use the language confidently in a professional setting, in addition to possessing a strong command of English.

What We Offer:

  • A highly skilled team where you'll work with some of the best in the industry.
  • A people-first culture with flexibility, autonomy, and an appreciation for work-life balance.
  • The opportunity to work with world-class brands and digital products that make a real impact.
  • A role where your outreach drives tangible business success – you're not just filling a CRM; you're starting conversations that turn into long-term partnerships.
HIRING PROCESS

Application via the company career site

CV screening by Talent Acquisition team

1st meeting with Talent Acquisition team

2nd meeting - Interview with Commercial Director

3rd meeting - Interview with Commercial Director & the Commercial team

Offer

PERKS AND BENEFITS

Central office

Our office is located in a central area of Copenhagen, Denmark. Easy to access by bike or public transport (metro station: Islands Brygge).

Food and drinks

Enjoy a catered lunch, great snacks, and drinks with your colleagues, every day. These include plenty of vegetarian, halal, gluten, and lactose-free options.

Skill development

We support your skill development by offering a budget to attend conferences.

Social gatherings

Enjoy social gatherings, activities, Friday bars, and games together with your colleagues.

Work-life balance

Work is not everything. Carve out time for your family, friends, and fun hobbies.

Family friendly

We cherish families and understand that daily life can be full of unexpected events. We also open our doors to your little ones for Christmas Hygge or LEGO nights.

WORKING WITH US

Competitive salary in accordance with experience and capabilities.

We are organized with a very flat hierarchy without unnecessary project managers, but with team leads who also have technical backgrounds.

Our office is located in Islands Brygge close to public transportation and the harbor, where both summertime and wintertime swimming is enjoyed.

The headquarters offers a modern aesthetic, a comfy lounge area, and plenty of fun activities such as PlayStation tournaments, board game nights, family LEGO days, robot wars, and much more.

Also social events, keynotes, morning runs (and swims) and Friday bars - not to forget an unhealthy amount of snacks, beverages, cake.

Our team is very international and so far includes people from over 30 different countries. Our company language is English.

Read more about our benefits and why to choose us on our career page .

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