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Commercial Service Specialist

1 week ago

Copenhagen, Copenhagen, Denmark Elgiganten Full time
Commercial Service Specialist - barselsvikariat

København

Kunne du tænke dig at være en del af et team, der sikrer den bedst mulige portefølje af forsikringer og udvidet reklamationsret til Elgigantens kunder? Vil du være med til at sikre den bedst mulige købsoplevelse for vores kunder online såvel som i vores varehuse?

I vikariatet som Sales Specialist er du produktansvarlig for en del af de Services (forsikringer og udvidet reklamationsret), vi tilbyder kunderne. Du får ansvaret for porteføljen samt træning og support af medarbejderne i vores varehuse. Det vil være din opgave at skabe indsigt, motivation og engagement – engagerede medarbejdere skaber nemlig glade kunder og dermed gode resultater. Du har ansvaret for udvikling samt eksekvering af dine egne indsatsområder og strategi for salget af forsikringer og udvidet reklamationsret i Elgiganten.

Du vil få din daglige arbejdsgang på vores Hovedkontor i København, som består af store lyse og åbne kontorer. Vi sigter altid efter at skabe de bedste vilkår for tætte kollegiale relationer og tværfaglig support og sparring med hinanden. Der er altid en uformel og venlig omgangstone, når vi i små som længere pauser mødes omkring de populære espressomaskiner til en god kaffe, snacks fra den sunde snackbar eller nyder frokosten i vores kantine eller på vores tagterrasse.

Hvad består stillingen i?

Du vil få en varieret hverdag, hvor du vil have nok at se til, og det er derfor vigtigt, at du kan holde styr på dine arbejdsopgaver. I tæt samarbejde med din kollega, har du blandt andet ansvaret for forsikringsydelser til Elgigantens kunder. I har begge ansvaret for den kommercielle rejse for alle de tjenester, vi sælger på elgiganten.dk samt i vores varehuse.

Du vil arbejde tæt sammen med salgschefen for Commercial Services, som du refererer til i det daglige.

Nogle af dine primære opgaver vil være:

  • Sikre at vores kommercielle tjenester fremstår korrekt og bedst muligt eksponeret online såvel som i vores varehuse
  • At træne og coache Elgigantens medarbejdere i Commercial Services i varehusene, såvel som til større forsamlinger
  • Afrapportering og analyse af resultater, trends og performance inden for dit ansvarsområde
  • Varetage leverandørkontakt og statusmøder med både interne og eksterne samarbejdspartnere
  • Udarbejdelse af handlingsplaner og initiativer for fremdrift
  • Kontaktpunkt for spørgsmål, feedback og træninger inden for din portefølje
  • Varetage diverse administrative og ad hoc-opgaver

Herudover vil du være sparringspartner og eksekverende led for den kommercielle ledelse på Hovedkontoret og dermed deres talerør ud til medarbejderne i varehusene.

Stillingen er en fuldtidsstilling på 37 timer. Stillingen er et barselsvikariat og løber fra d.1. maj 2025 til d.31. maj 2026.

Har du erfaring med kunderejsen, E-com, salg og coaching?

Kunderne er i centrum for alt, hvad vi gør i Elgiganten. Derfor er det vigtigt, at du er engageret og serviceminded – og at du har interesse i at føre disse positive værdier videre til dine kolleger. I det hele taget skal du trives i rollen som forbillede og med at løfte ansvaret.

Helt konkret indebærer det, at du:

  • Har en relevant og videregående uddannelse samt erfaring inden for E-com, retail og coaching
  • Har erfaring med Microsoft Office pakken
  • Er indstillet på at yde dit maksimale og tage ansvar for dit arbejde og handlinger
  • Trives med at præsentere og træne en større gruppe medarbejdere fra varehusene i vores Commercial Services
  • Har kørekort og bil til besøg af varehuse

I denne stilling vil du have stor mulighed for at udvikle dig og vokse med rollen. I Elgiganten har vi nemlig mange interne udviklingsmuligheder, såsom kurser, træninger og lederuddannelser. Hvis du har viljen, så har vi vejen og mulighederne for din videre karriere hos os.

Nysgerrig? Så klik her og læs mere om dine muligheder i Elgiganten

For at søge stillingen, skal du sende os dit CV via ansøg-knappen. I Elgiganten ønsker vi at være en inkluderende og mangfoldig arbejdsplads, derfor opfordrer vi dig til at undlade oplysninger som alder og billede i dit CV og evt. ansøgning.

Du skal være opmærksom på, at du kan modtage en mail med ønsket om, at du gennemfører tests for at komme videre i rekrutteringsforløbet. Tjek derfor gerne din spam-mappe.

Vi behandler løbende ansøgninger og afslutter rekrutteringen, når vi har fundet den rigtige kandidat.

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