Junior Support Specialist

2 days ago


Københavns Kommune, Denmark twoday Full time

twoday er den førende digitale transformationspartner i Nordeuropa med en global tilstedeværelse. Med cirka 3.000 teknologer samarbejder vi med de mest beundrede private og offentlige organisationer for at levere banebrydende digitale løsninger. Vores dybe brancheekspertise omfatter Data & AI, softwareudvikling, digitale oplevelser og forretningsapplikationer. Vores team, der opererer i hele Norden og Litauen, genererede en omsætning på 280 millioner euro i 2023. Vi betjener over 8.000 kunder og understøtter deres digitale transformationsrejser.

Er du passioneret omkring teknologi og elsker at løse problemer? Har du en teknisk baggrund og en evne til at hjælpe andre? Hvis ja, så vil vi gerne have dig på vores team

Om Os: Vi er en dynamisk, teknologiorienteret virksomhed dedikeret til innovation og excellence. Vores team trives på samarbejde, kreativitet og en fælles passion for teknologi. Vi tror på at styrke vores medarbejdere til at vokse og få succes i et støttende og engagerende miljø.

Nøgleansvar:

  • Yde teknisk support på Power Platform-løsninger og processer.
  • Fejlfinding og effektiv løsning af tekniske problemer.
  • Assistere i udviklingen og implementeringen af supportprocesser.
  • Samarbejde med tværfunktionelle teams for at forbedre produktfunktionalitet.
  • Vedligeholde detaljerede optegnelser over kundekontakter og løsninger.
  • Udarbejde og vedligeholde dokumentation for supportprocedurer og løsninger.

Kvalifikationer:

  • Junior-niveau teknisk baggrund (uddannelse eller tilsvarende erfaring).
  • Stærke problemløsningsevner og en naturlig interesse for teknologi og IT.
  • Fremragende kommunikations- og interpersonelle færdigheder.
  • Evne til at arbejde selvstændigt og som en del af et team.
  • Villighed til at lære og tilpasse sig i et hurtigt skiftende miljø.

Hvad vi tilbyder:

  • Konkurrencedygtig løn og benefits-pakke.
  • Muligheder for professionel vækst og udvikling.
  • En støttende og inkluderende arbejdskultur.
  • Adgang til den nyeste teknologi og værktøjer.
  • Fleksible arbejdstider og muligheder for fjernarbejde.

Processen:

  1. Online samtale med den ansættende leder
  2. Fysisk samtale med ansættende leder og TA Partner (hertil personlighedstest samt logiske tests)
  3. Samtale med ansættende leder og faglige leder
  4. Ansættelsesvilkår

Diversitet og inklusion
Opfylder du ikke alle kravene? Studier har vist, at især kvinder og minoriteter er mindre tilbøjelige til at ansøge om et job, hvis de ikke opfylder alle krav i et jobopslag. Hos twoday er vi dedikerede til at opbygge en arbejdsplads og et fællesskab, hvor alle er velkomne. Hvis du er begejstret for denne rolle, men din tidligere erfaring ikke præcist matcher jobbeskrivelsen, opfordrer vi dig alligevel til at ansøge.

#J-18808-Ljbffr

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