Regional After Sales Representative Denmark
3 days ago
About the role:
Due to the expansion of our successful European growth, BYD Europe is looking for an NEV automotive enthusiastic and self-driven after sales representative for Passenger Cars. In this exiting position you will play an important role in setting up the after-sales activities in the Nordic region.
As the Regional After Sales Representative Passenger Cars, you are responsible for building and maintaining a strong and customer focused After Sales service level in the designated country or region. You support the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. You play an important role in developing, implementing, and maintaining service products and After Sales propositions. You ensure that the service procedure is carried out correctly and performs all administrative tasks needed.
This role reports directly to the Regional Manager After Sales Passenger Cars Nordics, Benelux and Hungary
Role Responsibilities:
- Drive and support dealer partner’s service network management with service preparation, monitoring and managing the aftersales business plan and steering the dealer partner’s continuous service level improvement.
- Planning and organizing regular dealer visits, meetings, workshops, and other activities with regional partners. Be responsible for the after-sales projects development, execution, and assessment.
- Ensures the localization and implementation of the BYD aftersales policies and standards in the network to ensure the set-up of a strong BYD service network. Secure the quality of our service network by timely training, tooling, and other supportive materials and programs.
- Owns and continuously improves all authorized repairers/service centers KPIs. In collaboration with our Chinese and European HQ, creates, implements, and ensures regular ad hoc performance reporting.
- Ensure implementation of our customer-centric approach and unique BYD customer experience at dealer partners. Regional customer satisfaction (NPS from service), collects and analyzes service/ maintenance data, assists partners to resolve customer complaints and negative feedback in time. Also support and monitor partners CX process improvement by a Voice of Customer focused supported by local call center set-up.
- As an expert in after-sales, support and communicate with technical support, quality and warranty team with critical issue handling, quality investigation and training arrangement.
- Coordinate the spare parts deliveries in close cooperation with the parts supply chain team and steering parts service level improvement.
- Working with dealer partners to achieve monthly, quarterly, and annual after sales objectives and KPI’s.
- Travels across the region/ country as needed to support day to day after sales business and ensure close relationship with dealer partners. Any other reasonable duties requested by line manager.
Essential Criteria & Experience:
- Willing to travel on a frequent basis within the country/ region and abroad including potential trips to the Netherlands and China (indication 25% of your time).
- HBO+ bachelor or master working and thinking level, acquired by education or work experience.
- 5+ years of experience in a similar role in automotive/ E-mobility within importer or OEM.
- Organized with communication skills and an understanding of differences between countries, cultures, regulations.
- Self-learning, the ability to discover and solve problems.
- Excellent written and verbal communication skills in Danish language and English is a must, Chinese is a plus.
- High-level attention to details, time management and accuracy. Proficient PowerPoint and presentation skills.
- Must hold a valid driver license for EU and candidates must be eligible to work in Denmark.
We offer:
- Performance and experience-based competitive remuneration
- 25 holidays
- Company car
- Department & company wide teambuilding events
- An exciting opportunity to be part of the European transition to Zero Emissions transportation and de-carbonization of the economy
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
#J-18808-Ljbffr-
Sales Development Representative
7 days ago
København, Denmark Conference Manager Full timeAbout the role As Sales Development Representative, your daily mission is to identify and contact potential customers, create interest in Conference Manager and book meetings for our Sales Manager in Denmark. Reporting to and working closely with the Sales Manager, this is your chance to gain valuable experience in complex SaaS sales, work with a proven...
-
Sales Development Representative
7 days ago
København, Denmark Elaway Full timeWho we are We are Elaway! We exist to accelerate the green transition in Europe, from fossil fuels to electricity. We do so by making the installation and operation of charging facilities for housing communities easy. We are a group of 70+ amazing people spread across Europe, all believing that we are here to make a difference. After all, it takes a few...
-
Sales development Representative
2 days ago
København, Denmark Trifork Denmark Full timeWe're looking for a Sales Development Representative to join our growing team in Copenhagen. About the job We're on the hunt for a dynamic and results-driven Event Promotion and Engagement Specialist, who thrives on achieving targets and relishes in measurable outcomes. This position is perfect for an ambitious individual eager to make a significant impact...
-
København, Denmark Elaway Full timeWho we are We are Elaway! We exist to accelerate the green transition in Europe, from fossil fuels to electricity. We do so by making the installation and operation of charging facilities for housing communities easy. We are a group of 70+ amazing people spread across Europe, all believing that we are here to make a difference. After all, it takes a few...
-
Sales Development Representative
7 days ago
København, Denmark Darktrace Full timeWhat will I be doing: In support of our continued growth, Darktrace is looking for smart, coachable and ambitious teammates to join our Sales Development Academy. In this role, you will attend courses to learn Cybersecurity 101, Cold Calling 101, and Sales Development 101, helping you establish the skills needed to grow Darktrace’s business. You’ll be...
-
Sales Representative Indoor Sales
7 days ago
København, Denmark Vattenfall GmbH Full timeJob Description Do you want to help strengthen our sales organization with customer and business responsibility for Vattenfall's corporate customers? Vattenfall Business Sales Nordic is now looking for a Sales Representative responsible for sales and customer relationships within the electricity business and related services for Vattenfall’s medium-sized...
-
Sales Executive – Mergers
7 days ago
København, Denmark 317 Elite Sales Team Full timeAre you driven by the dynamic landscape of mergers and acquisitions (M&A)? Do you thrive in identifying strategic opportunities and navigating through complex fast-paced deals? Then, join us as a Sales Executive specializing in the M&A market within the EMEA&APAC region. As part of our team, you'll spearhead direct sales initiatives, fostering new business...
-
IT Sales Representative
3 days ago
København S, Copenhagen, Denmark MUTONIC ApS Full timeAbout UsMUTONIC ApS has evolved from humble beginnings to become a global player in the IT procurement industry. Our company's mission is centered around reducing complexity and offering customers a streamlined buying journey.Our MissionWe aim to create value for our customers by providing innovative solutions, such as our Order IT concept. This customized...
-
Business Development Representative
7 days ago
København, Denmark Fortinet, Inc. Full timeBusiness Development Representative (Fluent Finnish required) Location: Copenhagen, Denmark Experience: 0-3 Years About us: Fortinet’s mission is to deliver the most innovative, highest-performing network security fabric to secure and simplify IT infrastructures. We are a leading global provider of Network Security Solutions for carriers, datacenters,...
-
Area Sales Manager
3 days ago
København, Denmark Eriez Full timeEriez Copenhagen, Capital Region of Denmark, Denmark 3 days ago Be among the first 25 applicants About Us: Established in 1942, Eriez is a global leader in separation technologies. Our commitment to innovation has positioned us as a driving market force in several key technology areas including magnetic separation, flotation, metal detection, and material...
-
Business Development Representative
7 days ago
København, Denmark The HubDanske Bank Full timeWho We Are Cludo is a leading search provider that believes every website and app deserves a search that’s easy but not basic. Cludo’s easy-to-use platform is used by marketing teams and developers at some of the biggest brands across the globe to gain insights and analytics about what their end users are looking for. We continuously strive to realize...
-
Sales Development Representative
3 days ago
København, Denmark Silktide Ltd. Full timeSilktide is looking for a passionate and entrepreneurial Sales Development Representative to join the ranks of our fast-growing Copenhagen-based EMEA sales team. Who is Silktide? Silktide’s mission is to make the web better for everyone. We make software to test and improve websites. Organisations around the world use Silktide to help deliver great web...
-
Sales Development Representative
7 days ago
København, Denmark Cision Denmark ApS Full timeOperating and serving clients the world over, Brandwatch has 17 offices across the globe and more than 1,000 employees worldwide. Do you want to get in on the ground floor of a successful, fast-growing social and marketing tech company? Are you looking for a fun and challenging sales position that provides career growth into a closing role? Are you...
-
Sales Oriented Country Manager – Denmark
3 days ago
København, Denmark Solteq Full timeThe Job We are seeking a dynamic and results-driven Sales-Oriented Country Manager to lead and execute our sales operations in Denmark and to operate as a Country Manager for Denmark, Norway, and Sweden. The ideal candidate will be based in Copenhagen and play a crucial role in driving business growth and leading our administrative country operations in...
-
Business Development Representative
7 days ago
København, Denmark BeCause Full timeBeCause Copenhagen, Capital Region of Denmark, Denmark Business Development Representative Start Date: As soon as possible Are you ready to kickstart your career in tech sales and join a fun, purpose-driven team on a mission to revolutionize sustainability in Travel & Hospitality? At BeCause, we're not just growing a business – we're creating positive...
-
København, Denmark Cision Denmark ApS Full timeOperating and serving clients the world over, Brandwatch has 17 offices across the globe and more than 1,000 employees worldwide. Do you want to get in on the ground floor of a successful, fast growing social and marketing tech company? Are you looking for a fun and challenging sales position that provides career growth into a closing role? Are you...
-
Sales Development Representative
7 days ago
København, Denmark Cision Denmark ApS Full timeOperating and serving clients the world over, Brandwatch has 17 offices across the globe and more than 1,000 employees worldwide. Do you want to get in on the ground floor of a successful, fast growing social and marketing tech company? Are you looking for a fun and challenging sales position that provides career growth into a closing role? Are you...
-
Business Developer
7 days ago
København, Denmark The HubDanske Bank Full timeJob Business Developer We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. Responsibilities: Develop a growth strategy focused both on financial gain and customer satisfaction. Conduct...
-
Sales Development Representative
3 days ago
2300 København S, Denmark MUTONIC ApS Full timeAbout us From humble beginnings, our company has been constantly growing and improving. Today, we are a global player, within the field of IT Procurement, awarded with Gazelle 5 years in a row. It is our drive to keep innovating and improving solutions, aiming to create more value for our costumers. Our mission Our mission is to reduce complexity and...
-
Sales Development Representative
6 days ago
København, Denmark Silktide Full timeWho is Silktide? Silktide’s mission is to make the web better for everyone. We make software to test and improve websites. Organisations around the world use Silktide to help deliver great web experiences that are accessible to all. Our customers include Fortune 500 Global companies, universities, local and state government agencies. We cover almost every...