Client Executive i Business Banking
2 days ago
Job ID: 28190
I Nordea Business Banking arbejder vi kundefokuseret med business partnerskab som omdrejningspunktet. Vi når målet ved at tilbyde relevante og kompetente perspektiver i alle kundedialoger – derved opfylder vi vores kundeløfte og ambitionen om 'Noget bedre' for vores kunder.
Vil du arbejde med de største erhvervskunder i Business Banking? Er du serviceminded, struktureret og motiveret af at skabe værdi for kunderne? Trives du med teamwork og kundekontakt? Ønsker du mulighed for personlig og faglig udvikling? Så er du måske vores nye kollega.
Om jobbet
Som Client Executive arbejder du tæt sammen med en Client Associate og flere kollegaer i Client Executives Vest (Storkundeafdelingen). Client Executives Vest består af 8 dedikerede medarbejdere fordelt på Nordeas kontorer i Aarhus og Odense, og vi betjener de største og mest komplekse erhvervskunder i Business Banking. Vi arbejder struktureret og har fokus på kundetilfredshed, høj kvalitet i vores arbejde, gode kundeoplevelser og et godt arbejdsmiljø med plads til smil og grin.
- Ansvarlig for at udvikle og vedligeholde kunderelationerne i en specifik portefølje i tæt samarbejde med Client Associate samt sikre en stærk kreditbonitet, og at bankens politikker efterleves
- Sikre tilfredsstillende indtjening og lønsomhed
- Opbygge en stærk relation til kunder, for at sikre et godt partnerskab og øget forretningsomfang
- Have kundekontakt på flere niveauer og forestå forhandlinger med øverste beslutningstagere hos kunderne
- Have det overordnede ansvar for kundeteamet, herunder en løbende dialog med kundeteamdeltagerne samt sikre, at de rette specialister bliver bragt i spil i forhold til at dække kundernes behov.
- Have kontakt til bankens udenlandske enheder
- Proaktive dialoger med kunder, herunder strategiske kundemøder for at muliggøre professionelle løsninger
- Deltagelse i opsøgende aktiviteter over for potentielle kunder
- Proaktivt anvende muligheder i markedet, herunder etablere netværk, for at øge bankens forretningsomfang
- Arbejde med non-finansiel risk i tæt samarbejde med Risk Management og KYC Services
Du bliver en del af Client Executives konceptet i Danmark, hvor der også er et team i Øst. Client Executives i Vest håndterer op mod 100 internationale koncerner med primær base i Jylland og på Fyn. På alle kunder og potentielle kunder arbejdes der i kundeteams på tværs af forretningsområder i banken.
Vi har en uformel tone og et miljø præget af høj grad af frihed under ansvar.
Om dig
Collaboration. Ownership. Passion. Courage. Det er de værdier, vi bruger som pejlemærker til at blive den bank, vi ønsker at være – og som vi forestiller os, du deler med os.
For at få succes i denne rolle forestiller vi os, at du:
- Kan arbejde selvstændigt og skabe gode resultater via analyse og dialog
- Har erfaring med erhvervskundebetjening
- Ønsker at bidrage til gode kundeoplevelser sammen med teamet
- Er en teamplayer, der arbejder struktureret samt kan prioritere og bevare overblikket i en til tider travl hverdag
- Deltager i relevante erhvervsnetværk
Din erfaring og baggrund:
Din baggrund er ikke afgørende, men du har erfaring med håndtering af erhvervskunder enten som rådgiver eller i en support/analytikerfunktion. Det er naturligt, at du har en nysgerrighed for kreditvinklen, ligesom du skal have lyst til at tale med kunder.
Næste skridt
Send din ansøgning senest 20/01/2025. Ønsker du mere information, er du velkommen til at kontakte Regionsdirektør, Martin Moser, på .
I Nordea ved vi, at en inkluderende arbejdsplads er en bæredygtig arbejdsplads. Vi er overbevist om, at vores forskellige baggrunde, erfaringer, egenskaber og personligheder gør os bedre til at hjælpe kunderne og bidrage til de samfund, vi er en del af. Så kom, som du er.
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