Technical Operations Manager

2 months ago

København, Denmark EcoPlanet Green Operations GmbH Full time

CBRE Global Workplace Solutions is a part of the CBRE Group with over 115,000 employees worldwide and delivers fully integrated real estate, facilities, and technology solutions for real estate owners, occupiers, and investors across the globe. As a dedicated business line within CBRE, GWS is dedicated to solving complex challenges within every stage of the real estate lifecycle.

We provide our employees the best conditions to develop professionally and personally and to realize their full potential in the course of their career.

Join us now in Copenhagen (Denmark) and bring your unique talent and skills to our Team.

The main purpose of this role is to take over the full ownership of our contracted site including the full maintenance responsibility to ensure a proper service delivery and a reliable 24/7 Operations. This also includes top service performance from a quality, health and safety, and financial perspective.

Key Responsibilities:

  • Cross-functionally manage our maintenance activities on-site as defined by our contract and ensure all contractual obligations are fulfilled.
  • Monitor maintenance management strategies to ensure alignment with client’s objectives, especially in terms of business continuity.
  • Implement standardized processes and procedures for SLAs across the site/accounts in compliance with legislation and meeting industry ‘best practice’.
  • Ensure your site is staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
  • Ensure the provision of healthy and safe working conditions and that both clients’ and Company health and safety policy and process are effectively implemented across both our teams’ services and subcontractors’ activities and are regularly reviewed.
  • Ensure appropriate control systems to ensure statutory, policy, and contractual commitments are met.
  • Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
  • Provide leadership and guidance, advice, coaching, and direct support, where required to deliver best practice selection, training, assessment, and recognition/reward.
  • Deliver effective business communication through advice, review, leadership, and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting, and other publications, as appropriate.

Proven track record in a senior or executive management role which has included responsibility for product, culture, people, and business growth.

Previous experience in one of the following areas: Facility Management, Building Services, Maintenance Management, or Project Management.

Dealing with a range of people from junior to senior level including site employees, suppliers, and customers.

Capability to drive contract performance with strategic goals while maintaining employee engagement.

Remain adaptive to various complex challenges at the site level.

Strong communication and influencing skills with the ability to effectively connect with subordinated employees, clients, and CBRE Management.

Excellent relationship builder with proven internal and external client management experience and good networking skills.

Strong business acumen and commercial awareness with the ability to understand financial metrics.

Fluent language skills in English are required. Additional knowledge of Danish language would be a plus.

Future-proof job opportunity with a true development guarantee in one of the fastest-growing FM markets worldwide.

TOP trainings with internationally recognized state-of-the-art certifications.

Attractive salaries based on experience and qualification with an annual salary assessment/increase and other good social benefits.

International working environment with inspiring cross-border career opportunities.

Creative working culture with challenging responsibilities and a high level of autonomy.

DIVERSITY, OCCUPATIONAL SAFETY, and WORK-LIFE BALANCE are practiced values

If yes, please submit your application documents (CV, selected certificates, no cover letter necessary) including your availability and the ref. no. 126678 and salary expectations via our application system.

For the sake of the environment, we kindly ask you to apply exclusively via e-Mail and to refrain from post applications.

#J-18808-Ljbffr

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