Lead Field Service Transformation Specialist

6 days ago


Copenhagen, Copenhagen, Denmark Alfa Laval Corporate AB Full time

At Alfa Laval Corporate AB, we're pioneers in developing innovative technologies that drive progress in vital areas like energy, food, water, and shipping. Our 140-year-old start-up culture fuels rapid growth, and personal development goes hand-in-hand with shaping a more resourceful, less wasteful world.

You'll be responsible for leading our field service transformation and delivering exceptional customer experiences by ensuring service satisfaction through deploying skilled Field Service Engineers (FSEs) and/or service providers at the right place and cost.

Key Responsibilities:

  • Secure a strong Quality, Health, Safety, and Environment (QHSE) culture within the Field Service organization
  • P&L responsibility for Denmark & Norway
  • Plan and implement training and development to maintain essential competencies
  • Provide technical support to FSEs in their work
  • Ensure high resource utilization throughout the year
  • Conduct annual performance development discussions

About You:

You likely have at least 5 years of experience in fields such as the marine business, process industry, or a similar area. As a people manager, you've worked with employees across different locations or countries. Proficiency in at least one Scandinavian language and English is required.

Practicalities:

You'll be based in either Denmark (Copenhagen or Kolding) or Norway (Sandvika), reporting directly to the Nordic Field Service Manager.

Compensation:

The estimated salary range for this position is approximately €60,000 - €80,000 per year, depending on qualifications and experience.



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