High-Tech Field Service Specialist

12 hours ago


Copenhagen, Copenhagen, Denmark Philips Danmark AS Full time

As a High-Tech Field Service Specialist at Philips Danmark A/S, you will play a vital role in delivering exceptional customer experiences and ensuring the seamless operation of our medical equipment. In this dynamic position, you will be responsible for executing service activities such as regular preventative maintenance, emergency service, faultfinding, upgrades, and installations according to Philips' quality standard policies.

Your key responsibilities will include:

  • Executing service activities with attention to detail and a focus on quality
  • Maintaining accurate and complete service records, including test & inspection results
  • Timely submission of service data, job sheets, field problem reports, and other administrative tasks
  • Serving as a liaison between customers and the company on administrative and technical matters
  • Reporting customer feedback and following up on assigned quality & regulatory training

You will be working closely with various teams, including Remote resolution, Technical Support Specialists, and Customer Center. To excel in this role, you will need to possess excellent communication skills, a logical approach to problem-solving, and a structured mindset. Additionally, proficiency in IT skills is a significant advantage.

We are seeking a highly motivated individual with 3-5 years of relevant experience in field service, preferably within a hospital environment. Your background should include a relevant educational degree in medical or electrical engineering. Fluency in English and Danish languages is essential, and a driving license (B) is also required.

We offer an exciting opportunity to join a leading health technology company that prioritizes diversity and inclusion. As a High-Tech Field Service Specialist, you will have the chance to work with cutting-edge technology and make a meaningful impact on people's lives. The estimated salary range for this position is DKK 450,000 - DKK 600,000 per year, depending on your qualifications and experience. If you are passionate about delivering exceptional customer experiences and working with innovative technology, we encourage you to apply for this role.

Copenhagen, Denmark, and remote-based positions are available. We value flexibility and are open to discussing remote work arrangements that suit your needs.



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