Lead Manager for SMB Accounts

7 days ago

Copenhagen, Copenhagen, Denmark Templafy Full time

About Us:
Templafy is a cutting-edge document generation platform that streamlines document creation across organizations. Our solution removes the need for manual document handling, empowering companies to enhance governance, efficiency, and ultimately drive business outcomes. Templafy serves millions of users and supports over 800 enterprise clients, including renowned names like KPMG, IKEA, and BDO.

Established in Copenhagen, Denmark, in 2014, Templafy's achievements are attributed to our diverse team of over 60 nationalities working in offices globally. We believe that fostering a sense of belonging, ensuring every voice is heard, and promoting happiness leads to improved performance for all. Our commitment to innovation, diversity, and our unique product offering has attracted over $200 million in funding from notable investors such as Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company, and Golub Capital.

The Role:

As Templafy expands, we are excited to invite a new member to our Sales department within the Subscription Management team, focusing on the SMB market.

In the capacity of SMB Account Manager Lead, you will oversee a team of 2-3 Subscription Managers dedicated to maximizing revenue from our small and medium-sized clientele (Tier 3). Your role will involve coaching the team on sales excellence and taking ownership of revenue forecasts for the Tier 3 segment. Key responsibilities include developing scalable initiatives aimed at enhancing product adoption and self-service capabilities while driving revenue growth and retention. Collaborating with the Tier 2-3 owner and the VP of Sales EMEA, you will establish a clear strategy for the team, encompassing go-to-market approaches, business management, and enablement, while being accountable for executing the agreed strategies.

Your primary KPIs will focus on retention and growth metrics.

This position will be located in the Templafy EMEA office.

Key Responsibilities:

  • Develop and implement the go-to-market strategy for the Midmarket subscription segment.
  • Ensure retention and growth within the Midmarket segment, maintaining a forecast accuracy of 10%.
  • Assist Tier 3 customers in maximizing their ROI while effectively communicating and resolving any issues.
  • Provide continuous support, enablement, and coaching to Subscription Managers.
  • Guide Subscription Managers through the renewal process, from outreach and negotiation to payment confirmation.
  • Identify trends across Commercial, Adoption, Support, and Product areas, coordinating with relevant stakeholders to design and execute programs that optimize outcomes.
  • Manage escalations related to contracts, negotiations, and requests, supporting Subscription Managers in their interactions with internal teams.

Requirements:

  • Minimum of 2 years of exceptional B2B sales experience, preferably in value-based SaaS solutions.
  • Proven leadership experience, including mentoring and guiding sales representatives.
  • Strong analytical capabilities to identify sales trends and patterns.
  • Ability to design, implement, and execute a successful data-driven go-to-market strategy while managing multiple tasks and clients.
  • Effective collaboration skills with internal teams (Legal, Rev-ops, Support, etc.).
  • Proficient in using CRM systems to manage sales processes and forecasts.
  • Eligibility to work in the EU.

Your Profile:

  • Excellent sales skills with a data-driven mindset.
  • Strategic thinker with a proactive approach to problem-solving.
  • Growth-oriented and entrepreneurial attitude towards sales.
  • Strong senior stakeholder management abilities.
  • Positive and engaging demeanor.
  • Committed to continuous learning and development.

Templafy is dedicated to creating a workplace where everyone feels they belong. We strive to foster an environment that encourages all employees to express themselves freely, regardless of their background or identity.

  • Head of SMB Account Management

    7 days ago

    Copenhagen, Copenhagen, Denmark Templafy Full time

    About Us: Templafy is a cutting-edge document generation platform that streamlines the creation of documents across organizations. Our solution removes the need for manual document handling, enabling businesses to enhance governance, efficiency, and ultimately drive positive outcomes. Templafy serves millions of users and supports over 800 enterprise...

  • Senior SMB Account Manager

    7 days ago

    Copenhagen, Copenhagen, Denmark Templafy Full time

    About Us: Templafy is a cutting-edge document generation platform that streamlines document creation across organizations. Our solution eliminates tedious manual document tasks, empowering companies to enhance governance, efficiency, and ultimately achieve better business outcomes. Templafy serves millions of users and supports over 800 enterprise...

  • SMB Account Manager Lead

    7 days ago

    Copenhagen, Copenhagen, Denmark Templafy Full time

    About Templafy:Templafy is a cutting-edge document generation platform that revolutionizes the way organizations create and manage documents. Our innovative platform automates document creation, eliminating manual work and enabling companies to drive efficiency, governance, and business results. With millions of users and over 800 enterprise customers,...

  • Product Line Manager

    7 days ago

    Copenhagen, Copenhagen, Denmark e-conomic Danmark Full time

    About the Rolee-conomic Danmark is seeking an experienced Product Line Manager to lead our efforts in driving commercial growth for Small and Medium-sized Businesses (SMBs) in Denmark. As a key member of our Product Management team, you will be responsible for developing and executing a product strategy that meets the needs of our SMB customers.Key...

  • Account Executives, Dutch speaking

    4 months ago

    Copenhagen, Copenhagen, Denmark ComplyCloud ApS Full time

    Account Executives, Dutch speaking[Dutch speaking, Copenhagen based]As ComplyCloud continues to grow, conquering and winning on the international market is a top priority for us and we are therefore on the lookout for driven and persistent account executives, who would be thrilled with the opportunity to break and win on a new market. As an account executive...

  • Account Executives, Danish speaking

    4 months ago

    Copenhagen, Copenhagen, Denmark ComplyCloud ApS Full time

    Account Executives, Danish speaking[Danish speaking, Copenhagen based]As ComplyCloud continues to grow on the Danish market, we are on the lookout for driven and persistent account executives, who would be thrilled with the opportunity win on local turf. ComplyCloud is here to empower businesses achieve seamless compliance within data protection and IT...

  • Account Executives, Dutch Speaking

    6 days ago

    Copenhagen, Copenhagen, Denmark ComplyCloud ApS Full time

    About the RoleWe are seeking a highly motivated and driven Account Executive to join our team at ComplyCloud ApS. As a key member of our sales team, you will be responsible for managing our sales pipeline, improving and maturing our sales process, and turning introductory meetings into closed-won-happy new customers.Key ResponsibilitiesManage our sales...

  • Healthcare Manager

    7 days ago

    Copenhagen, Copenhagen, Denmark Advanced Accelerator Applications (Italy) - S... Full time

    About the RoleJob Summary:The Healthcare Manager will play a critical role in driving business growth and accelerating time to treatment in Denmark. As a key account specialist, you will be responsible for developing and executing strategic plans to achieve sales and patient uptake targets for prioritized accounts.Key Responsibilities:Develop and execute...

  • Lead Accountant and Finance Technology Specialist to Nordic RCC

    7 days ago

    Copenhagen, Copenhagen, Denmark Nordic RCC AS Full time

    About Nordic RCC A/SNordic RCC A/S is a leading provider of calculations and recommendations to the four Nordic Electricity Transmission System Operators (TSOs). Our mission is to ensure transparency and help the TSOs with operational planning to ensure continued security of supply with an increase of renewables in the system.Job SummaryWe are seeking a...

  • Lead Accountant and Finance Technology Specialist

    7 days ago

    Copenhagen, Copenhagen, Denmark Nordic Rcc AS Full time

    About the RoleNordic RCC A/S is seeking a highly skilled and experienced Lead Accountant and Finance Technology Specialist to join our team. As a key member of our Finance department, you will play a critical role in ensuring the accuracy and efficiency of our financial operations.Key ResponsibilitiesManage and maintain our financial systems, including...

  • Lead Strategic Account Executive

    7 days ago

    Copenhagen, Copenhagen, Denmark DK13 Alcon Nordic AS Company Full time

    About Alcon: At Alcon, we are committed to enhancing the quality of life for our patients through innovative eye care solutions. As a global leader in this field, we pride ourselves on our dedication to excellence and our inclusive culture that values diverse talents. Role Overview: As a Senior Key Account Manager, you will be at the forefront of managing...

  • Enterprise Account Manager

    1 month ago

    Copenhagen, Copenhagen, Denmark Ifs Danmark AS Full time

    Company DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of ServiceTM.At IFS, we're flexible, we're...

  • Lead Strategic Account Executive

    7 days ago

    Copenhagen, Copenhagen, Denmark DK13 Alcon Nordic AS Company Full time

    Position Overview: At DK13 Alcon Nordic A/S, we are dedicated to enhancing the vision of individuals through our innovative eye care solutions. As a leader in the industry, we prioritize progress and efficiency, ensuring that our contributions are impactful. We are committed to fostering a diverse and inclusive workplace, where talented individuals can...

  • Accounting Manager

    7 days ago

    Copenhagen, Copenhagen, Denmark Nielseniq (Denmark) ApS Full time

    About the RoleWe are seeking a highly skilled and experienced Accounting Manager to join our team at Nielseniq (Denmark) ApS. As a key member of our finance team, you will be responsible for managing all accounting activities and controls to ensure accurate and timely reporting.Key ResponsibilitiesFinancial Reporting: Delivery of end-to-end financial...

  • International Programs Account Manager

    2 months ago

    Copenhagen, Copenhagen, Denmark Swiss Re Full time

    About the Role The EMEA International Programs Account Manager will be responsible for coordinating and driving complex International Programs from submission to service delivery working in cooperation with all relevant internal stakeholders. This end to end responsibility ensures we are in line with local regulations, laws, market practices and introduce...

  • Dairy Account Manager Nordics

    2 months ago

    Copenhagen, Copenhagen, Denmark Kerry Full time

    Requisition ID: 52997 Position Type: FT Permanent Workplace Arrangement: About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision...

  • Dairy Account Manager Nordics: Drive Sales and Growth

    7 days ago

    Copenhagen, Copenhagen, Denmark Kerry Full time

    About KerryKerry is a leading global taste and nutrition company that partners with customers to create healthier, tastier, and more sustainable products. Our vision is to be our customers' most valued partner, driving a world of sustainable nutrition.About the RoleWe are seeking an experienced Account Manager to lead our Dairy and Lactase business in the...

  • Account Manager

    7 days ago

    Copenhagen, Copenhagen, Denmark Incubeta Africa Jaco Lintvelt Incubeta Africa Incubeta International Full time

    About the RoleWe are seeking a highly skilled and experienced Account Manager to join our team at Incubeta Africa Jaco Lintvelt Incubeta Africa Incubeta International. As an Account Manager, you will be responsible for delivering strategic excellence across our key accounts on online marketplaces such as Amazon, as well as driving sales to new customer leads...

  • Key Account Manager

    7 days ago

    Copenhagen, Copenhagen, Denmark Wolt Full time

    About WoltWolt is a Finnish technology company that operates a food delivery platform. Our platform allows customers to order their favorite meals from our restaurant partners and either pick them up or have them delivered by our courier partners.Our Restaurant PartnershipsWe have been growing rapidly in Denmark since we entered the market, and we now...

  • Key Account Manager

    7 days ago

    Copenhagen, Copenhagen, Denmark Wolt Full time

    About WoltWolt is a Finnish technology company that operates a food delivery platform. Our platform allows customers to order their favorite meals from our restaurant partners and either pick them up or have them delivered by our courier partners.Our Restaurant PartnershipsAt Wolt, we believe that our restaurant partnerships are a crucial part of our...