Senior SMB Account Manager

7 days ago

Copenhagen, Copenhagen, Denmark Templafy Full time

About Us:
Templafy is a cutting-edge document generation platform that streamlines document creation across organizations. Our solution eliminates tedious manual document tasks, empowering companies to enhance governance, efficiency, and ultimately achieve better business outcomes. Templafy serves millions of users and supports over 800 enterprise clients, including notable names like KPMG, IKEA, and BDO.

Established in Copenhagen, Denmark, in 2014, Templafy's success is driven by a diverse team of over 60 nationalities located in offices worldwide. We believe that fostering a sense of belonging, ensuring every voice is heard, and promoting inclusivity leads to happier, more productive employees, benefiting everyone involved. Our commitment to innovation and diversity, coupled with our unique product offering, has attracted over $200 million in funding from prominent investors such as Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company, and Golub Capital.

The Role:

As Templafy continues its expansion, we are excited to introduce a new opportunity within our Sales department, specifically in the Subscription Management team dedicated to the SMB market.

In the capacity of SMB Account Manager Lead, you will oversee a team of 2-3 Subscription Managers focused on maximizing revenue from our small and medium-sized clients (Tier 3). Your role will involve coaching and enabling the team to achieve sales excellence while taking ownership of the revenue forecast for the Tier 3 segment. Key responsibilities will include developing scalable initiatives aimed at enhancing customer adoption and self-service capabilities, all while driving revenue growth and retention. Collaborating closely with the Tier 2-3 owner and the VP of Sales EMEA, you will define and execute a clear strategy for the team, encompassing go-to-market plans, business management, and enablement.

Your primary KPIs will revolve around retention and growth metrics.

This position will be based in the Templafy EMEA office in Copenhagen.

Key Responsibilities:

  • Develop and implement the go-to-market strategy for the Midmarket subscription segment.
  • Take ownership of retention and growth for the Midmarket segment, ensuring forecast accuracy within 10%.
  • Assist Tier 3 customers in maximizing their return on investment while effectively communicating and resolving risks.
  • Provide continuous support, enablement, and coaching to Subscription Managers.
  • Support Subscription Managers in managing the renewal process from outreach and negotiation to payment confirmation.
  • Identify trends across Commercial, Adoption, Support, and Product areas, coordinating with relevant stakeholders to design and execute programs that optimize outcomes and reduce time spent by Subscription Managers.
  • Address escalations related to contracts, negotiations, and requests, supporting Subscription Managers in their interactions with internal teams.

Requirements:

  • Minimum of 2 years of exceptional B2B sales experience, preferably in value-based SaaS solutions.
  • Proven leadership experience, including mentoring and guiding sales representatives.
  • Strong analytical abilities to identify sales trends and patterns.
  • Capability to design, implement, and execute a successful data-driven go-to-market strategy while managing multiple tasks and customer needs.
  • Effective collaboration skills with internal teams (Legal, Rev-ops, Support, etc.).
  • Experience utilizing CRM systems to manage the sales process and forecast sales.
  • Eligibility to work in the EU.

Your Profile:

  • Excellent sales skills with a data-driven mindset.
  • Strategic thinker with a proactive approach to problem-solving.
  • Growth-oriented and entrepreneurial attitude towards sales.
  • Strong skills in managing senior stakeholders.
  • Positive and engaging demeanor.
  • Commitment to continuous learning and development.

Templafy is committed to creating a workplace where everyone feels they belong. We strive to provide an environment that allows all employees to feel valued and included, regardless of their background or identity.

  • Lead Manager for SMB Accounts

    7 days ago

    Copenhagen, Copenhagen, Denmark Templafy Full time

    About Us: Templafy is a cutting-edge document generation platform that streamlines document creation across organizations. Our solution removes the need for manual document handling, empowering companies to enhance governance, efficiency, and ultimately drive business outcomes. Templafy serves millions of users and supports over 800 enterprise clients,...

  • Head of SMB Account Management

    7 days ago

    Copenhagen, Copenhagen, Denmark Templafy Full time

    About Us: Templafy is a cutting-edge document generation platform that streamlines the creation of documents across organizations. Our solution removes the need for manual document handling, enabling businesses to enhance governance, efficiency, and ultimately drive positive outcomes. Templafy serves millions of users and supports over 800 enterprise...

  • SMB Account Manager Lead

    7 days ago

    Copenhagen, Copenhagen, Denmark Templafy Full time

    About Templafy:Templafy is a cutting-edge document generation platform that revolutionizes the way organizations create and manage documents. Our innovative platform automates document creation, eliminating manual work and enabling companies to drive efficiency, governance, and business results. With millions of users and over 800 enterprise customers,...

  • Product Line Manager

    7 days ago

    Copenhagen, Copenhagen, Denmark e-conomic Danmark Full time

    About the Rolee-conomic Danmark is seeking an experienced Product Line Manager to lead our efforts in driving commercial growth for Small and Medium-sized Businesses (SMBs) in Denmark. As a key member of our Product Management team, you will be responsible for developing and executing a product strategy that meets the needs of our SMB customers.Key...

  • Account Executives, Dutch Speaking

    6 days ago

    Copenhagen, Copenhagen, Denmark ComplyCloud ApS Full time

    About the RoleWe are seeking a highly motivated and driven Account Executive to join our team at ComplyCloud ApS. As a key member of our sales team, you will be responsible for managing our sales pipeline, improving and maturing our sales process, and turning introductory meetings into closed-won-happy new customers.Key ResponsibilitiesManage our sales...

  • Senior Account Director

    7 days ago

    Copenhagen, Copenhagen, Denmark Collinson Insurance Europe Limited Full time

    Job Title: Senior Account DirectorAbout the Role:We are seeking an experienced Senior Account Director to join our team at Collinson Insurance Europe Limited. As a Senior Account Director, you will be responsible for managing and growing our most significant accounts, ensuring that we continue to exceed client expectations and deliver outstanding...

  • Account Executives, Dutch speaking

    4 months ago

    Copenhagen, Copenhagen, Denmark ComplyCloud ApS Full time

    Account Executives, Dutch speaking[Dutch speaking, Copenhagen based]As ComplyCloud continues to grow, conquering and winning on the international market is a top priority for us and we are therefore on the lookout for driven and persistent account executives, who would be thrilled with the opportunity to break and win on a new market. As an account executive...

  • Senior Strategic Account Executive

    7 days ago

    Copenhagen, Copenhagen, Denmark DK13 Alcon Nordic AS Company Full time

    Position Overview: At DK13 Alcon Nordic A/S, we are committed to enhancing vision and improving lives through our innovative eye care solutions. As a leader in the industry, we prioritize excellence and are dedicated to fostering a culture of inclusivity and collaboration. Role Summary: As a Senior Key Account Manager, you will oversee our most significant...

  • Account Executives, Danish speaking

    4 months ago

    Copenhagen, Copenhagen, Denmark ComplyCloud ApS Full time

    Account Executives, Danish speaking[Danish speaking, Copenhagen based]As ComplyCloud continues to grow on the Danish market, we are on the lookout for driven and persistent account executives, who would be thrilled with the opportunity win on local turf. ComplyCloud is here to empower businesses achieve seamless compliance within data protection and IT...

  • Senior Debtor Accountant med interesse for forretningsudvikling

    3 days ago

    Copenhagen, Copenhagen, Denmark Ramboll Full time

    JobbeskrivelseRamboll søger en erfaren Senior Debtor Accountant til at træde ind i vores Nordiske Finance & Accounting team. Som Senior Debtor Accountant vil du være ansvarlig for at sikre, at vores debitorer vises korrekt i finansen og minimere forfalden gæld uden at gå på kompromis med kundetilfredsheden.Om jobbet**Dine hovedopgaver vil...

  • International Programs Account Manager

    2 months ago

    Copenhagen, Copenhagen, Denmark Swiss Re Full time

    About the Role The EMEA International Programs Account Manager will be responsible for coordinating and driving complex International Programs from submission to service delivery working in cooperation with all relevant internal stakeholders. This end to end responsibility ensures we are in line with local regulations, laws, market practices and introduce...

  • Enterprise Account Manager

    1 month ago

    Copenhagen, Copenhagen, Denmark Ifs Danmark AS Full time

    Company DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of ServiceTM.At IFS, we're flexible, we're...

  • Senior Enterprise Account Executive Nordics

    7 days ago

    Copenhagen, Copenhagen, Denmark LeanIX Full time

    Unlock Your Potential as a Senior Enterprise Account Executive NordicsAt LeanIX, we're looking for a seasoned sales professional to join our team as a Senior Enterprise Account Executive Nordics. As a key member of our sales organization, you'll be responsible for driving new business growth and expanding our presence in the Nordics region.Key...

  • Accounting Manager

    7 days ago

    Copenhagen, Copenhagen, Denmark Nielseniq (Denmark) ApS Full time

    About the RoleWe are seeking a highly skilled and experienced Accounting Manager to join our team at Nielseniq (Denmark) ApS. As a key member of our finance team, you will be responsible for managing all accounting activities and controls to ensure accurate and timely reporting.Key ResponsibilitiesFinancial Reporting: Delivery of end-to-end financial...

  • Senior Enterprise Account Executive Nordics

    7 days ago

    Copenhagen, Copenhagen, Denmark LeanIX GmbH Full time

    About LeanIX GmbHLeanIX is a leading provider of enterprise architecture management (EAM) software, driving the modernization of IT landscapes and continuous business transformation. Our solutions empower organizations to create transparency, enabling them to visualize, assess, and manage the transition towards their target IT architecture.Our MissionWe help...

  • Senior Account Executive

    7 days ago

    Copenhagen, Copenhagen, Denmark Twentythree Full time

    About the RoleWe are seeking a highly motivated and experienced Senior Account Executive to spearhead our video marketing expansion in Denmark, Sweden, or Norway.Key ResponsibilitiesGrow Strategic Accounts: Develop and execute go-to-market plans to upgrade global brands and growth companies on their video and webinar efforts.Manage New Business Pipeline:...

  • Senior Enterprise Account Executive Nordics

    7 days ago

    Copenhagen, Copenhagen, Denmark LeanIX GmbH Full time

    About LeanIX GmbHLeanIX GmbH is a leading provider of enterprise architecture management (EAM) software, driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT...

  • Partner Account Manager

    2 months ago

    Copenhagen, Copenhagen, Denmark Ifs Danmark AS Full time

    Company DescriptionAt IFS Ultimo you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at...

  • Enterprise Account Executive, Denmark

    6 days ago

    Copenhagen, Copenhagen, Denmark Qlik Full time

    About the RoleAs an Enterprise Account Executive at Qlik, you will be responsible for driving revenue growth across assigned accounts, identifying and acquiring new customers, upselling to the existing customer base, and optimizing revenue streams through collaboration with Qlik partners and the Alliances team.Key ResponsibilitiesDevelop and execute...

  • Senior Account Executive ESG Data Specialist

    7 days ago

    Copenhagen, Copenhagen, Denmark Deepki Full time

    About the RoleWe are seeking a highly skilled Senior Account Executive to lead our expansion into the Nordics region. As a key member of our sales team, you will be responsible for cultivating new sales opportunities and establishing ourselves as a trusted advisor in the region.Key ResponsibilitiesCollaborate with our sales team to implement a tailored sales...