VP of Customer Journey Optimization
4 days ago
Saxo Bank is seeking an experienced executive to lead the optimization of its customer journey. As our new VP of Customer Journey Optimization, you will be responsible for developing and implementing strategies to drive customer engagement, loyalty, and advocacy.
You will lead a team of experts, including webmasters, copywriters, domain managers, and SEO specialists. In addition, you will work closely with local marketing managers in offices creating and supporting 22 local language versions of the website targeted at their local market.
This leadership role requires strategic vision, exceptional stakeholder management skills, strong execution capabilities, and a data-driven approach to optimize the customer journey and achieve measurable results.
Key Responsibilities:
- Develop and implement strategies to drive customer engagement, loyalty, and advocacy.
- Lead a team of experts to optimize the customer journey.
- Collaborate with cross-functional teams to ensure consistent messaging and branding.
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Senior Nordics Business Development Manager
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Nordic Sales Director
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Customer Journey Researcher
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Copenhagen, Copenhagen, Denmark All Gravy Part timeAbout All GravyCompany MissionWe're on a mission to modernize the tools for frontline employees, transforming their experience into one that's engaging and motivating.We're passionate about innovating the whole employee journey, from recruitment to career development. We're dedicated to making frontline employees' lives easier and more fulfilling.Job...
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VP of IT
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Nordic Market Expansion Specialist
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VP of IT
2 days ago
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User Journey Developer
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Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeKey ResponsibilitiesAnalyze and understand customer needs to define requirements for digital solutionsDevelop and document user journeys and process flowsCollaborate closely with customers and stakeholders to ensure that solutions meet expectationsHelp and guide our member banks through a successful implementationContribute to ongoing innovation and...
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Customer Base Optimization Specialist
3 days ago
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Customer Experience Architect
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Consulting Solutions Specialist
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Consultant
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Product Management Lead
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Head of Trading Operations
3 days ago
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VP of Market Analysis
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Euronext Corporate Services Business Lead
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Senior Operations Director
3 days ago
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VP, Delivery
5 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timeJoin our global Digital and Technology team as the backbone of our operations As the VP of Delivery & Planning, you will play a pivotal leadership role, ensuring clarity, control, and consistency across our Portfolio Management, Change and Transformation, Agile and Scrum Delivery Centers of Excellence, Cluster business partnering, and overall Delivery...
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Customer Experience Optimizer
4 days ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeRequirementsExperience in the banking industry, such as a former bank advisor or previous experience in a Business Analyst roleStrong interest and passion for digital user journeysExcellent communication skills and ability to maintain a broad perspectiveSolid analytical skills and ability to maintain overview in complex situationsCurious and innovative...
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Customer Engagement Strategist
7 days ago
Copenhagen, Copenhagen, Denmark medieragency Full timeAbout MedierMedier is a fast-growing international company in the iGaming industry, dedicated to delivering top-tier player experiences through innovative marketing and customer engagement strategies.Your Role:You will be responsible for developing and executing customer relationship management campaigns, ensuring top-tier customer engagement, retention, and...
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Customer Success Strategist
2 days ago
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