Helping Hands: Customer Support Specialist Role

4 days ago


Copenhagen, Copenhagen, Denmark Lessor Group Full time
Emply: Where Passion Meets Purpose

We're looking for a Customer Support Specialist to join our team and make a real difference in our customers' lives. As a trusted advisor, you'll help our customers navigate challenges, optimize workflows, and achieve their HR goals.

Our cloud-based HR solution is designed to streamline recruitment, onboarding, and HR operations. We need someone who can develop in-depth expertise in our platform, advising superusers on complex configurations, troubleshooting technical challenges, and ensuring they get the most out of our system.

About You:

  • Fluent in Danish & English – You can communicate professionally in both languages.
  • Customer-focused – You genuinely care about helping others succeed.
  • Team player – You thrive in a collaborative environment across different teams.

We believe in creating a fun, engaging, and supportive workplace. Our benefits include:

  • A personalized career development plan and room for growth.
  • A great team culture with social events, Christmas parties, and more.
  • A competitive benefits package including pension scheme with company contribution, free fitness facilities, fruit, and beverages, and 1 extra week of vacation (on top of the statutory 5 weeks).


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