Delivering Exceptional Experiences as a Customer Support Specialist

3 days ago


Copenhagen, Copenhagen, Denmark Lessor Group Full time
The Heart of Customer Support

We're seeking a Customer Support Specialist to provide outstanding customer support and ensure seamless communication between customers and our technical team. As a specialist in our platform, you'll develop in-depth expertise and advise superusers on complex configurations, troubleshooting technical challenges, and optimizing workflows.

About You:

  • Great communicator – You can talk to anyone, from everyday users to executives.
  • Tech-curious – You enjoy learning new systems.
  • Customer-focused – You genuinely care about helping others succeed.

We're part of Paychex Europe, a leading provider of HCM solutions. Our goal is to create a fun, engaging, and supportive workplace where employees can grow and develop.

  • A personalized career development plan and room for growth.
  • A great team culture with social events, Christmas parties, and more.
  • A competitive benefits package including pension scheme with company contribution, free fitness facilities, fruit, and beverages, and 1 extra week of vacation (on top of the statutory 5 weeks).


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