Strategic Customer Success Leader
1 week ago
We are seeking an experienced Strategic Customer Success Leader to join our team. In this role, you will be responsible for delivering exceptional customer success across the Brand & Media Strategic Analytics & Insight Practice Area in Western Europe.
- Work closely with the Regional Customer Success lead to design a practice area organization that balances methodological, language, and technical needs.
- Support the management of the practice area's P&L, including W&S and T&E budgets.
- Develop and implement strategies to drive operational efficiency and sales growth.
- Coordinate cross-training programs to enhance solution delivery excellence and expertise.
- Drive high-level delivery standards, client satisfaction, and revenue growth.
- Collaborate with regional Sales partners to achieve client and project revenue growth, retention, and profitability.
- Represent Customer Success at key client meetings and engagements.
- Develop and implement best delivery practices with the global commercial strategy team.
- A proven track record in Analytics Consultancy/Market Research leadership roles.
- Expertise in Brand & Media Solutions preferred.
- Proven leader of high-performing teams.
- Bachelor's Degree required, Master's preferred, or equivalent experience.
- Strong analytical skills and proven sales acumen.
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Customer Success Leader
6 days ago
Copenhagen, Copenhagen, Denmark Trustpilot AS Full timeAbout the RoleTrustpilot A/S is seeking a highly skilled Customer Success Leader to join our team in Copenhagen. As a Customer Success Leader, you will play a crucial role in ensuring the retention of our Medium and Strategic accounts for the Danish markets.You will act as a trusted advisor, developing long-term relationships and success plans for customers,...
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Strategic Customer Success Representative
4 hours ago
Copenhagen, Copenhagen, Denmark Seibold GmbH Full timeAbout You:We're looking for a talented Strategic Customer Success Representative who can help us drive growth and success with our clients. In this role, you'll:Key Responsibilities:Create and implement customized sales plans aligned with regional sales strategies.Develop and maintain strong relationships with customers to identify new business...
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Strategic Customer Success Manager
1 week ago
Copenhagen, Copenhagen, Denmark 3Shape AS Full time3Shape is a pioneering company in digital dentistry, dedicated to creating cutting-edge technology and imaging techniques for non-technical medical professionals. Our mission is to provide seamless user journeys with intuitive tools, focusing on customer satisfaction and loyalty.About the position:We are seeking a Sr. Program Manager who will drive our...
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Customer Success Leader
3 days ago
Copenhagen, Copenhagen, Denmark Pandektes Full timePandektes is a pioneering legal research platform dedicated to empowering professionals with precise access to legal knowledge. We're seeking an experienced Customer Success Leader to join our team and scale customer engagement alongside our rapid growth.About the RoleYou'll be responsible for ensuring smooth onboarding processes and continuous customer...
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Global Customer Success Leader
2 weeks ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeJob OverviewWe are seeking a Global Customer Success Leader to join our team. In this role, you will be responsible for driving customer success and business growth in the DACH region and other European countries.You will work closely with cross-functional internal teams to enhance the customer experience and ensure customer satisfaction. With a strong focus...
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Senior Strategic Customer Success Manager
1 week ago
Copenhagen, Copenhagen, Denmark Monta ApS Full timeMonta is looking for dynamic professionals, trailblazers who will be part of accelerating our reach in the SaaS realm and EV charging industry. Apply for this job We usually respond within two weeksDo you want to help the world EV better?We're looking for talented Senior Strategic Customer Success Manager to join our Customer Success team.Who are we?We are...
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Enterprise Customer Success Manager
7 days ago
Copenhagen, Copenhagen, Denmark SameSystem is PLC Full timeAre you ready to lead, inspire, and drive success for some of Europe's largest retail and hospitality brands? At SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We're looking for a dynamic Enterprise Customer Success Manager who thrives on...
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Copenhagen, Copenhagen, Denmark Apple Full timeJob Description:We are looking for a Strategic Education and Government Sales Leader to join our team in Denmark. As a key member of our sales organization, you will be responsible for developing and executing strategies to expand Apple's presence in the public sector and education markets.About the Role:The successful candidate will have a strong track...
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Customer Success Director
1 week ago
Copenhagen, Copenhagen, Denmark NielsenIQ Full timeAbout the RoleIn this strategic leadership position, you will be responsible for driving customer success for the Brand & Media Strategic Analytics & Insight Practice Area across Western Europe. You will work closely with the Regional Customer Success lead to develop strategies that deliver exceptional results.ResponsibilitiesSupport the development of a...
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Senior Sales and Customer Service Leader
3 days ago
Copenhagen, Copenhagen, Denmark Moonboon Full timeAbout the RoleThis is an exciting opportunity to join Moonboon as Senior Sales and Customer Service Leader. We are looking for a highly motivated and experienced professional to drive our sales strategies and ensure exceptional customer experiences.ResponsibilitiesStrategic Sales: Develop and implement comprehensive sales strategies to achieve company...
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Strategic Procurement Leader
6 days ago
Copenhagen, Copenhagen, Denmark INVERTO GmbH Full timeJob OverviewWe are seeking a seasoned Strategic Procurement Leader to join our team at INVERTO GmbH. As a key member of our procurement department, you will be responsible for developing and implementing strategies to optimize our supply chain and drive business growth.This is an exciting opportunity to work with a leading company in the field of strategic...
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Customer Success Advocate
5 days ago
Copenhagen, Copenhagen, Denmark Driversnote ApS Full timeAbout UsDriversnote ApS is a product-led and profitable SaaS company headquartered in Copenhagen, Denmark. We serve over 3 million users across more than 50 countries, simplifying the tedious task of mileage documentation for our customers.To maintain our high standards of customer satisfaction, we are seeking a skilled Customer Success Specialist to join...
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Customer Success Manager
5 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeCustomer Success ManagerWe are looking for a Customer Success Manager to be the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team.The ideal candidate will have experience in operational services or support environment and experience engaging management stakeholders on technical, operational or...
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Customer Success Representative
1 week ago
Copenhagen, Copenhagen, Denmark GetAccept Inc. Full timeResponsibilitiesOngoing account management to ensure customer satisfaction.Work towards up- and cross-sell budget with a focus on finding new opportunities within your customer portfolio.Educate and teach customers about utilizing features and introducing them to new product releases in a sales-oriented way.Develop strategic relationships with customer...
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Customer Success Director
1 week ago
Copenhagen, Copenhagen, Denmark Driversnote ApS Full timeWe're seeking a seasoned sales professional to join our team as our Product Led Sales Manager. As our first commercial hire for this venture, you'll focus on nurturing inbound and product-qualified leads, working closely with our senior leaders, product development, and other go-to-market functions to drive growth.Our platform has already gained significant...
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Customer Success Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Customer Success Strategy Director
4 days ago
Copenhagen, Copenhagen, Denmark NielsenIQ Full timeAbout NielsenIQNielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. Our commitment to diversity, equity, and inclusion is...
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Director, Customer Success Management
7 days ago
Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full timePosition Overview:As a People Leader at Salesforce, you will be responsible for leading and inspiring a team of highly skilled and passionate Customer Success Managers (CSMs). You will ensure that your team delivers on Salesforce's mission to provide exceptional customer experiences, drive product adoption, and ultimately contribute to our customers'...
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Director, Customer Success Management
3 days ago
Copenhagen, Copenhagen, Denmark Salesforce Full timeDirector, Customer Success ManagementApply remote type Office - Flexible locations Denmark - Copenhagen time type Full time posted on Posted 5 Days Ago job requisition id JR289762To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category: Customer...
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Strategic Change Leader
7 days ago
Copenhagen, Copenhagen, Denmark Ramboll Group AS Full timeWe are seeking a skilled Strategic Change Leader to drive sustainable change within Ramboll Group A/S. The successful candidate will have a strong background in strategy or business transformation, with a proven ability to lead complex projects and engage senior stakeholders.As a Strategic Change Leader, you will be responsible for designing, setting up, and...