Customer Success Leader

6 days ago


Copenhagen, Copenhagen, Denmark Pandektes Full time

Pandektes is a pioneering legal research platform dedicated to empowering professionals with precise access to legal knowledge. We're seeking an experienced Customer Success Leader to join our team and scale customer engagement alongside our rapid growth.

About the Role
  • You'll be responsible for ensuring smooth onboarding processes and continuous customer satisfaction, working closely with our Head of Operations and commercial team.
  • This is an exciting opportunity to influence our journey and contribute to improving our current processes while establishing new ones.
About You
  • You have significant experience from B2B customer success, ideally in the legal sector.
  • Experience in working with customer and usage data, structuring, and presenting feedback is crucial.
  • You excel at building trust, communicating value, and conveying the benefits of our product.
About Us

We're a tight-knit team of talented software engineers, designers, sales people, and legal professionals who collaborate closely together. Our open communication culture prioritizes clear and open communication.

What We Offer
  • A collaborative work environment where your input is valued.
  • An office in the heart of Copenhagen, well connected by Metro.
  • Flexible work: working from home when you want, where you want.
  • Competitive compensation and benefits along with an attractive ESOP program.


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