Business Operations Manager
5 days ago
As a key member of our team, you will play a vital role in managing the day-to-day operations of our Service Delivery Model. We are seeking an experienced and proactive Operations Manager to oversee the efficient management and operational delivery of care4HR within the Nordic region.
The successful candidate will work closely with our Nordic HXM management team to deliver value-adding solutions to our existing clients and drive projects globally. Key responsibilities include:
- Day-to-Day Operations Management: Overseeing care4HR's daily operations, including resource allocation and coordination.
- Content & Process Management: Maintaining and updating the internal care4HR SharePoint site, templates, procedures, customer overviews, and key client information.
- Compliance & Documentation: Ensuring compliance, routines, and documentation for managing consultants' access to client instances.
- Graduate (Dispatcher) Coordination: Onboarding, educating, and following up with dispatchers (graduates) to manage ticket coordination seamlessly.
- SLA Monitoring & Reporting: Establishing SLA monitoring routines and clear reporting structures for consultant and customer follow-ups.
- Consultant Workload Optimization: Tracking consultant workloads, ensuring fair ticket distribution, and adjusting resource allocations as needed.
- Client Setups & Quality Assurance: Coordinating practicalities related to ISP (ticketing tool), setting up new clients, and performing quality assurance on ticket content.
- Knowledge Transition: Implementing procedures for smooth transitions when onboarding new clients to care4HR.
- Service Management: Acting as the primary Service Manager for selected customers and as an escalation point for operations-related items for other Service Managers.
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Operations Manager
5 days ago
Copenhagen, Copenhagen, Denmark NTT DATA Business Solutions Full timeAre you ready to take on a key role in managing the daily operations of our Service Delivery Model (care4HR) and drive continuous improvement initiatives? NTT DATA Business Solutions is a global, innovative IT company serving over 5500 customers worldwide. We are currently seeking an experienced and proactive Operations Manager to oversee the day-to-day...
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Daily Operations Manager Lead
5 days ago
Copenhagen, Copenhagen, Denmark NTT DATA Business Solutions Full timeAbout the Job:NTT DATA Business Solutions seeks an experienced Operations Manager to oversee the daily operations of care4HR within the Nordic region. The ideal candidate will have a proven track record in operations management, IT services, or a similar role, and excellent written and verbal communication skills in English.Responsibilities:Process...
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Marketing Operations Specialist
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Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the role Conference Manager is scaling from being the absolute market leader in Denmark to conquer new markets in Europe, starting with Germany and Sweden. To fuel this growth, we're strengthening our talented Marketing team with our first-ever Marketing Operations Specialist to bridge marketing and technology, driving smarter insights and better...
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Operations Management Specialist
5 days ago
Copenhagen, Copenhagen, Denmark NTT DATA Business Solutions Full timeAbout the Role:The Operations Manager will oversee the day-to-day management and operational efficiency of care4HR within the Nordic region. This includes managing resources, supporting continuous improvement initiatives, and ensuring smooth operations.Key Responsibilities:Day-to-Day Operations Management: Oversee care4HR's daily operations, including...
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Daily Operations and Management Leader
4 days ago
Copenhagen, Copenhagen, Denmark NTT DATA Business Solutions Full timeAbout the RoleWe are seeking an experienced and proactive Operations Manager to join our team in the Nordic region. The successful candidate will play a vital role in managing the day-to-day operations of our Service Delivery Model and working closely with our Nordic HXM management team to deliver value-adding solutions to our existing clients and drive...
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Business Growth Ambassador
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Digital Marketing Operations Specialist
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Data Driven Marketing Operations Specialist
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Operations Manager
4 days ago
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Business Finance Operations Specialist
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APAC Operations Manager
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Business Manager
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Business Operations Analyst
7 days ago
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Business Operations Assistant
7 days ago
Copenhagen, Copenhagen, Denmark VML MAP Full timeVML MAP offers a unique opportunity for a Finance Student to join our international office and contribute to our success. As a key member of our finance team, you will work closely with 18 talented colleagues, developing a strong business understanding and gaining valuable experience in financial operations.Your ResponsibilitiesIn this role, you will be...
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Business Operations Strategist
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Copenhagen, Copenhagen, Denmark Per Aarsleff AS Full timeAs a Business Operations Strategist at DynaCap, you'll be part of a dynamic and supportive environment where you can accelerate your career development and work with cutting-edge technology on transformative projects.Our ideal candidate has a master's degree in business or a related field, supported by a solid academic track record, and 1-2 years of...
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Operations Director
4 days ago
Copenhagen, Copenhagen, Denmark NTT DATA Business Solutions Full timeWe are seeking an experienced and proactive Operations Manager to join our team in the Nordic region. As a key member of our team, you will play a vital role in managing the day-to-day operations of our Service Delivery Model.The successful candidate will work closely with our Nordic HXM management team to deliver value-adding solutions to our existing...
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Financial Operations Manager
5 hours ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time**About the Role:**We are looking for a highly motivated and results-driven Finance Specialist to join our team and contribute to our mission of transforming workplaces with sustainability at its core.The successful candidate will have a minimum of 3-5 years of finance experience, ideally with a background in banking, consulting, or scale-ups.Key...
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Marketing Automation and Insights Manager
4 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the JobWe are seeking a Marketing Operations Specialist to strengthen our Marketing team and drive growth through smarter insights and better performance.This role involves implementing, maintaining, and optimizing performance marketing tracking throughout our customer journey, ensuring seamless data collection and actionable insights.Data Collection:...