Digital Transformation Advisor for Cloud Business Growth

1 month ago


Copenhagen, Copenhagen, Denmark SAP Full time
About the Role

We are seeking a skilled Digital Transformation Advisor to join our SAP Business Technology Platform (SAP BTP) Customer Success Partner team. In this role, you will work closely with customers to drive adoption and consumption of SAP BTP services.

Key Responsibilities
  • Partner with customers to increase sustainable consumption of SAP BTP services and coordinate activities with the Account Team.
  • Analyze big picture scenarios, possess expertise in digital transformation, and coach on technical and business architectures.
  • Act as the primary SAP BTP strategic point of contact, orchestrating success resources across SAP and customers, as described in the SAP BTP engagement model.
  • Execute consumption plans for assigned customers, analyzing their technical needs and providing recommendations for optimal solution utilization.
  • Be a voice of the customer to internal SAP stakeholders.
  • Collaborate with colleagues from various groups, including Cloud Success Services life-cycle relevant centers of experts, Account Teams, Pre-sales, Product Management groups, Support, Services, Partners, etc.
Requirements
  • 3-4 years of experience in the IT industry, preferably in software engineering, solution management, project/product management, project implementation, pre-sales, technical customer engagement, customer success, proactive support services, consulting, or related fields.
  • Deep understanding of one or more areas of the SAP BTP portfolio: SAP BTP Extension and Integration Suite, Cloud Databases, Cloud Data Management, Analytics Cloud Solutions.
  • Fundamental knowledge of public cloud platforms and providers (e.g., Microsoft Azure, Amazon Web Services, Google Cloud, etc.) and certifications in enterprise architecture are a plus.
  • Excellent communication and presentation skills, with familiarity with design thinking methodology being an advantage.
  • Able to navigate complex organizational dynamics internally at SAP and externally with customers and partners.
  • Continuous learning and adaptability to unique business and cultural practices in each region/country.
  • Focused on customer service mindset and customer empathy.
  • Passion for learning new technologies and problem-solving.
Additional Requirements
  • Already situated in Denmark, as relocation is not supported for this position.
About Us

SAP is a leader in enterprise resource planning (ERP) software, evolving into a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. We have a strong focus on innovation, with 400,000+ customers worldwide relying on our solutions. Our mission is to help organizations like yours achieve their goals by leveraging technology.

We offer a highly collaborative work environment, with a strong emphasis on learning and development, recognition for individual contributions, and flexible working models to ensure everyone feels included and can thrive. At SAP, we believe in unleashing all talent and creating a better, more equitable world.

What We Offer
  • Competitive salary: €60,000 - €80,000 per annum (dependent on qualifications and experience).
  • Ongoing professional development opportunities.
  • Diverse and inclusive work environment.
  • Flexible working arrangements.


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