Field Service Technician

1 month ago


Copenhagen, Copenhagen, Denmark Tbwa ChiatDay Inc Full time

About TIER Mobility

TIER Mobility is Europe's leading shared micro-mobility provider, with a mission to revolutionize urban mobility. By offering a range of light electric vehicles, from e-scooters to e-bikes and e-mopeds, powered by its proprietary Energy Network, TIER helps cities reduce their dependence on cars.

The Role and Your Impact

As a Field Service Technician in our Copenhagen Region team, you will play a critical role in ensuring the smooth operation of our fleet. Your primary responsibilities will include:

  • Executing daily tasks related to warehouse operations, including vehicle inspection, repair, and maintenance;
  • Triage and diagnosing issues with vehicles arriving at the warehouse;
  • Repairing vehicles efficiently to maximize operational capacity and minimize inactive vehicles;
  • Maintaining a clean and organized warehouse environment for seamless vehicle transition;
  • Assisting with inventory management and monitoring spare parts and supplies;
  • Driving a company-provided van to maintain the fleet in good condition;
  • Collecting, redistributing, and swapping batteries using our proprietary app;
  • Documenting damage or repairs and performing minor on-site repairs;
  • Collaborating with colleagues and the Operations Manager to improve operational processes and deliver exceptional customer service;

Your Skills and Qualifications

To succeed in this role, you will need:

  • Good experience working with computers, smartphones, and apps;
  • Desirable: experience in repairing automobiles, bicycles, e-bikes, or e-scooters, with a willingness to learn new topics;
  • Flexibility to support tasks inside and outside the warehouse;
  • English skills are mandatory, local language knowledge is a plus;
  • Ability to work conscientiously and focus on safety;
  • Flexibility to work on a shift schedule;
  • Prior experience in delivery, warehousing, logistics, repair, or relevant internships is valuable;
  • A valid driver's license (type B) is required.

We Offer

A competitive estimated salary of approximately €35,000 per year, based on the location and industry standards. We strive to create a diverse and inclusive environment that fosters individuality, takes affirmative action to ensure equal opportunity, and actively encourages a culture of respect and inclusivity. If you're passionate about changing mobility for the better, we invite you to apply and share why you'd be an excellent fit for this role.



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