Service Manager

5 days ago


Hedensted Kommune, Denmark Søfart Danmark Full time
Jobbeskrivelse

Søfart Danmark søger en erfaren teknisk leder til at drifte og udvikle Eltronic FuelTech's serviceafdeling.

Stillingen

I rollen som Service Manager vil du være ansvarlig for at koordinere serviceopgaver globalt, i samarbejde med teknikere og serviceledere på andre lokationer. Du vil få den daglige kontakt til kunder og samarbejdspartnere samt vedligeholde processer og procedure for håndtering af kundehenvendelser.

Arbejdsopgaver:
  • Daglig håndtering af claims fra kunder
  • Afklaring af kundernes tekniske spørgsmål
  • Levering af relevant dokumentation i forbindelse med serviceopgaver
  • Deltage i udarbejdelse af systemer og strukturer, der understøtter udførelsen af serviceopgaver
  • Digitalisere interne processer
  • Samarbejde med R/D afdeling og teknikere omkring optimering af produkter
Personprofil

Vi søger en kollega, der er serviceminded og passioneret omkring arbejdet med kunder og samarbejdspartnere. Du skal have gode kommunikationsevner på dansk og engelsk og være i stand til at opretholde et højt kvalitetsniveau. Vi vægter ansvar, bæredygtighed, kvalitet og innovation højt i vores organisation.

Ydelsen

Vores virksomhed tilbyder et inspirerende og dynamisk arbejdsmiljø med god balance mellem arbejde og privatliv. Du kommer til at være en del af en innovativ og velrenommeret virksomhed, hvor produkterne og løsningerne er kendt for deres høje kvalitet. Vi tilbyder attraktive personaleforhold og mulighed for faglig og personlig udvikling.


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