Service Support Specialist

4 weeks ago


Copenhagen, Copenhagen, Denmark Salzgitter AG Full time

KHS, a subsidiary of Salzgitter AG, is a leading manufacturer of filling and packaging systems for beverages and liquid food. We are a world-class player with a passionate pioneering spirit and first-class technologies. Our customers have trusted us for over 150 years, and we continue to find new employees who make high demands of themselves and the quality of their work.

Your Key Responsibilities:

  1. Prepare conversion quotations according to customer requirements and ensure timely order entry and support.
  2. Develop and supervise customer-specific service contracts, actively following up service support initiatives with key accounts.
  3. Provide technical support for new service products and handle technical quality complaints efficiently.
  4. Continuously improve service processes and tools to meet customer needs.

Your Qualifications:

  1. Hold a combined technical and commercial education, preferably in industrial or mechanical engineering, business administration, or a comparable field.
  2. Have several years of professional experience in technical sales of machinery and plant engineering, preferably in the food/beverage industry.
  3. Be proficient in data processing skills, including MS Office and MS Project.
  4. Speak Danish and English fluently, with German being an advantage.
  5. Be a goal-oriented and structured individual with excellent time management skills.
  6. Work effectively in a team, assertively and proactively.
  7. Be willing to travel abroad, primarily in Nordic countries.

Benefits:

  1. Work in an innovative and international environment with a highly motivated team.
  2. Enjoy a challenging and diversified job with attractive remuneration and social benefits.


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