Dansktalende Support Engineer
4 days ago
Hos Secomea er vi på en mission for at gøre Manufacturing til den mest sikre industri i verden. Vi hjælper virksomheder med at udnytte kraften i industriel IoT og cybersikkerhed inden for OT-området og hæver konstant branchens standarder med skalerbare, brugervenlige løsninger, der overgår internationale sikkerhedskrav.
Vores missionsdeltagere søger efter en kollega til vores Supportteam, som vil bistå den daglige drift og supportere kunder over hele verden via telefon og e-mail. Dette inkluderer 24/7 support, telefonsupport og e-mailsupport.
Din opgave består i at samarbejde med dine kolleger og hjælpe med at servicere vores kunder ved at bruge Secomea-løsningen ved at besvare tier 1- og tier 2-tickets via e-mail, telefon og direkte kontakt. Et andet succeskriterium vil være at skrive engelske tekniske vejledninger, der deles med vores kunder og på vores offentlige knowledgebase.
Vores ideale kandidat har dybt kendskab til netværk og IT og kan håndtere flere kundehenvendelser samtidigt. Hvis du er flydende i tale og skrift på dansk og engelsk, så er du vores type person.
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Dansktalende Support Engineer
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Copenhagen, Copenhagen, Denmark Secomea Full timeHos Secomea er vi på en mission for at gøre "Manufacturing" til den mest sikre industri i verden. Vi hjælper virksomheder med at udnytte kraften i industriel IoT og cybersikkerhed inden for OT-området og hæver konstant branchens standarder med skalerbare, brugervenlige løsninger, der overgår internationale sikkerhedskrav. Vi leder efter en kollega til...
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