Sales Operations Analyst
3 days ago
About the Role
We are seeking an experienced Sales Operations Analyst to join our high-performing EMEA Sales Operations team. This role will provide support to our sales organization by ensuring data integrity, analyzing sales performance, and implementing process improvements.
Key Responsibilities
- Process and review sales orders for completeness and accuracy, resolving any issues that may arise.
- Work closely with cross-functional teams to resolve order-related issues and respond to escalation requests.
- Assist with ad-hoc reporting and dashboard creation to support sales leadership in making informed decisions.
- Maintain Salesforce data cleanliness and execute proactive review cadences to ensure alignment with IBM systems.
- Support sales team members and leadership with forecast management cadences and regular monitoring.
- Collaborate with EMEA account teams to maintain opportunity hygiene and identify areas for improvement.
- Implement projects related to sales operations, including data analysis and system implementation.
Requirements
- Minimum of 2-4 years experience in a Sales Operations or Finance role.
- Strong Salesforce.com experience.
- Understanding of Quote to Cash procedures.
- Ability to learn new tools and applications quickly.
- Demonstrating high-level problem-solving skills and analytical skills.
- Strong attention to detail.
- Inclined to work collaboratively with other departments and peers.
- Flexible work hours during peak demand.
- Ability to work within a fast-paced, high-change environment with the ability to manage multiple tasks at one time.
Preferred Qualifications
- Hold a Bachelor Degree or higher degree from a University.
- Experience working in start-up as well as larger organizations.
- Previous experience working with sales at a SaaS based company.
- Have a solid understanding of the sales process techniques and strategies.
Estimated Salary Range: €55,000 - €75,000 per year, depending on location and experience.
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