Customer Experience Associate

7 hours ago


Copenhagen, Copenhagen, Denmark The LEGO Group Full time

Unlock a fulfilling career with The LEGO Group, where creativity meets innovation.

About The LEGO Group

We are a global leader in the design, manufacture and marketing of toys based on the world's favorite toy themes. Our team is passionate about inspiring children's creativity through imaginative play.

Estimated Salary: $55,000 - $65,000 per year

This role offers a competitive salary, comprehensive benefits package, and opportunities for growth and development.

Job Description

As a Sales Associate at The LEGO Group, you will be responsible for providing an exceptional customer experience, ensuring a positive and engaging environment for all guests who visit our stores.

Your key responsibilities will include:

  • Ensuring a signature experience for every guest by greeting them warmly, performing cash register functions, and portraying a professional, friendly, and engaging manner at all times.
  • Providing a clean, safe, and visually stimulating environment by performing daily cleaning duties, maintaining store displays, and adhering to LEGO Brand Retail visual standards.
  • Safely and efficiently operating the store stockroom, assisting in receiving merchandise, maintaining the stockroom to LBR standards, and notifying management of potential shortage situations.
Benefits

We offer a range of benefits, including:

  • Familial Leave - Enhanced paid leave options for important life events.
  • Insurance - Comprehensive life and disability coverage for peace of mind.
  • Wellbeing - Resources and benefits to nurture physical and mental wellbeing, as well as opportunities to build community and inspire creativity.
  • Colleague Discount - Enjoy exclusive discounts from day one.
  • Bonus - Eligible for our bonus scheme when goals are reached.
About You

We're looking for someone who is passionate about delivering exceptional customer experiences, has excellent communication skills, and is able to work effectively in a fast-paced environment.

Please note that this is a dynamic and varied role that requires adaptability and a willingness to learn and grow.



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