Customer Experience Specialist

4 days ago


Copenhagen, Copenhagen, Denmark The LEGO Group Full time

Job Overview

The LEGO Group is a global leader in the creation of high-quality, innovative toys and play materials. As a Sales Associate, you will play a critical role in delivering an exceptional customer experience, ensuring that every guest who visits our LEGO stores has a memorable and engaging visit.

Key Responsibilities:

  • Greet every guest in your location, perform all cash register functions, and portray a professional, gracious, friendly, and engaging manner at all times.
  • Provide a clean, safe, and visually stimulating environment by performing daily cleaning duties, maintaining store displays, and learning and executing LEGO Brand Retail visual standards.
  • Safely and efficiently operate the store stockroom, assisting in the receiving of merchandise, maintaining the stockroom to LBR standards, knowing, and abiding by all safety regulations, and notifying management of potential shortage situations.

About You

We are looking for a highly motivated and customer-focused individual who can provide a world-class shopping experience. The ideal candidate will be able to work independently and as part of a team, have excellent communication skills, and be passionate about delivering exceptional customer service.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of $45,000 per year, depending on your level of experience, as well as a range of benefits, including enhanced paid leave options, life and disability insurance, wellbeing resources, colleague discount, bonus scheme, and a hybrid work policy.

Our Culture

At The LEGO Group, we strive to create a diverse, dynamic, and inclusive culture of play where everyone feels safe, valued, and belongs. We are committed to equal employment opportunity and equal pay, and we encourage applicants from all backgrounds to apply for roles in our team.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application today.



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