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Copenhagen, Copenhagen, Denmark Patrique Mercier Recruitment Full timeAbout the RolePatrique Mercier Recruitment is seeking a highly skilled Danish speaking customer service representative to join our team in Greece. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our Danish-speaking clients.Key ResponsibilitiesProvide top-notch customer support via phone, email,...
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Danish Speaking Customer Service Representative in Greece
1 month ago
Patrique Mercier Recruitment is seeking a highly skilled Danish speaking customer service representative to join our team in Greece. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our Danish-speaking clients.
Key Responsibilities- Provide top-notch customer support via phone, email, and chat, ensuring a positive and engaging experience for our clients
- Respond to customer inquiries with accuracy and efficiency, providing detailed information about our products and services
- Resolve customer complaints in a professional and timely manner, using root cause analysis to address issues
- Document all customer interactions and ensure follow-ups are conducted to maintain a high level of customer satisfaction
- Collaborate with team members to enhance the overall customer experience and drive business growth
- Stay up-to-date on product changes and company policies to provide informed support to our clients
- Fluency in Danish and English, both written and verbal
- Previous customer service experience is highly desirable
- Excellent communication and interpersonal skills
- Strong problem-solving capabilities with a customer-focused mindset
- Able to handle multiple tasks and prioritize effectively
- Detail-oriented with a dedication to delivering exceptional service
- Proficient in using computers and customer service platforms
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Work From Home
- Training & Development
- Performance Bonus
