Guest Experience Director

2 weeks ago


Copenhagen, Copenhagen, Denmark Grandjoanne Full time
The Ideal Candidate:

We're looking for a seasoned Front Office Manager who is passionate about delivering exceptional guest experiences and driving operational excellence. If you're a natural leader with excellent communication and problem-solving skills, we encourage you to apply.

Your Key Responsibilities:
  • Developing and implementing strategies to drive guest satisfaction and loyalty.
  • Leading and inspiring the front office team to deliver exceptional service standards.
  • Managing schedules, training, and development of the front office team to ensure they have the skills and knowledge needed to deliver outstanding results.
  • Cultivating a positive and motivated work environment, encouraging open communication and teamwork.
About Us:

Grand Joanne is a hospitality company that values warmth, personality, and service. We offer 162 hotel rooms, an Italian restaurant & bar 'Joanne's', a rooftop terrace, and several meeting and event spaces. If you're passionate about hospitality and leadership, we'd love to hear from you.



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