Guest Experience Director
2 weeks ago
We're looking for a seasoned Front Office Manager who is passionate about delivering exceptional guest experiences and driving operational excellence. If you're a natural leader with excellent communication and problem-solving skills, we encourage you to apply.
Your Key Responsibilities:- Developing and implementing strategies to drive guest satisfaction and loyalty.
- Leading and inspiring the front office team to deliver exceptional service standards.
- Managing schedules, training, and development of the front office team to ensure they have the skills and knowledge needed to deliver outstanding results.
- Cultivating a positive and motivated work environment, encouraging open communication and teamwork.
Grand Joanne is a hospitality company that values warmth, personality, and service. We offer 162 hotel rooms, an Italian restaurant & bar 'Joanne's', a rooftop terrace, and several meeting and event spaces. If you're passionate about hospitality and leadership, we'd love to hear from you.
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Guest Experience Director
6 days ago
Copenhagen, Copenhagen, Denmark 1 Hotels Full timeJob DescriptionWe are seeking an experienced Front Office Manager to lead our front-of-house team at 1 Hotel Copenhagen. The successful candidate will have a proven track record of managing day-to-day operations of a Front Office Department, preferably in a luxury hotel setting.The ideal candidate will be able to demonstrate strong leadership skills, with...
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Manager of Guest Experience
16 hours ago
Copenhagen, Copenhagen, Denmark Bob W UK Full timeAbout the TeamWe're a dynamic and diverse team of professionals passionate about delivering exceptional guest experiences. As a General Manager, you'll play a key role in shaping and growing our business from the ground up.You'll work closely with the Area Manager to launch and manage local operations, ensuring efficient oversight of our apartments and...
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Guest Services Coordinator
1 week ago
Copenhagen, Copenhagen, Denmark 1 Hotels Full timeResponsibilities:Coordinate VIP guest arrivals, ensuring all special requests and requirements are handled with the utmost care and attention.Communicate vital guest information to relevant operational departments to ensure seamless service experience.Oversight of guest inquiries, ensuring that any issues or requests are addressed promptly and...
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Guest Relations Manager
1 week ago
Copenhagen, Copenhagen, Denmark 1 Hotels Full timeDirect message the job poster from 1 HotelsOpening Summer 2025 – the opportunity to join the pre-opening team of 1 Hotel Copenhagen and bring a transformative brand to Denmark.1 Hotel Copenhagen is centrally located at the intersection of the city's vibrant Latin Quarter and its historic heart; it will feature 282 rooms including 30 suites. With a...
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Service Experience Director
1 week ago
Copenhagen, Copenhagen, Denmark Recruitee Full timeWe're seeking a highly skilled restaurant manager to join our team at Recruitee. As a key member of our front of house team, you will be responsible for leading the charge in delivering exceptional customer experiences.Key Areas of Responsibility:Develop and implement strategies to drive sales growth and revenue increaseLead by example, demonstrating...
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Customer Experience Specialist
1 week ago
Copenhagen, Copenhagen, Denmark 1 Hotels Full timeJob Description:We are seeking a skilled Guest Relations Manager to oversee the arrival and stay of our esteemed guests at 1 Hotel Copenhagen. As a key member of our team, you will ensure seamless operations, manage guest inquiries, and provide personalized service to enhance their experience.The ideal candidate will have at least 2 years of experience as a...
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Administrative Director
1 week ago
Copenhagen, Copenhagen, Denmark Vestas Full timeAre you a motivated and organized individual with experience in administration and coordination? Do you have a passion for working in a dynamic and fast-paced environment?About the Job:We are seeking an Administrative Director to join our Global Sales team. In this role, you will be responsible for managing calendars, coordinating meetings, and handling...
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Cocktail Experience Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Grandjoanne Full timeAre you passionate about creating unforgettable guest experiences? Do you thrive in a dynamic environment where new ideas are welcome?As a Terrace Service Team Member at Grand Joanne, you will play a vital role in delivering exceptional service on our rooftop terrace. With its laid-back atmosphere and stunning views, this space is loved by locals, hotel...
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Part Time Guest Services Representative
7 days ago
Copenhagen, Copenhagen, Denmark Bella Center Copenhagen Part timeAbout the JobWe are looking for a dynamic and independent individual to join our Front Office Team at Crowne Plaza.You will play a key role in ensuring a seamless guest experience while also supporting our eco-friendly initiatives.The ideal candidate will have strong IT skills and knowledge of booking systems.Experience with Opera system is advantageous.A...
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Copenhagen Experience Guides Wanted
2 weeks ago
Copenhagen, Copenhagen, Denmark Amitylux Part timeAmitylux is seeking passionate tour guides to lead guests from around the world on high-quality, personally guided tours of Copenhagen. If you have a passion for storytelling and sharing your knowledge of the city with others, this could be the perfect opportunity for you.About UsWe are a sightseeing company dedicated to providing unforgettable experiences...
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City Bike Experience Coordinator
3 days ago
Copenhagen, Copenhagen, Denmark City Bike Adventures Full timeCity Bike Adventures is looking for a charismatic Operations Manager who can deliver engaging tours and exceptional customer service to our guests from around the world. As a part-time or full-time employee, you will work with us to create memorable experiences that showcase the best of Copenhagen's cycling culture.You will be responsible for guiding groups...
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Director of Client Experience
5 days ago
Copenhagen, Copenhagen, Denmark Dept Digital Marketing ApS Full timeJob DescriptionWe are seeking a seasoned professional to lead our client experience initiatives. As an Account Director, you will be responsible for maintaining strong relationships with our clients and driving business growth.Your primary focus will be on understanding our clients' needs, prioritizing their expectations, and delivering flawless client...
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Digital Experience Director
3 days ago
Copenhagen, Copenhagen, Denmark Dept Digital Marketing ApS Full timeAt Dept, we're pioneers at heart, always looking forward and thinking of what we can create tomorrow that doesn't exist today. As an Account Director, you'll obtain and maintain the relationship with our clients, building solid and strong relationships through effective communication. You'll be a real conversation starter and team player with a strong sense...
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Director of Operations
16 hours ago
Copenhagen, Copenhagen, Denmark Bob W UK Full timeAbout Bob WBob W is a rapidly expanding aparthotel brand that provides an authentic 5-star experience to every guest at scale, leading the world's transition to sustainable hospitality.We cater to the modern traveler who seeks consistency and authenticity. Combining the best of both worlds, our climate-neutral apartments are located in Europe's vibrant...
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Executive Chef Director
2 weeks ago
Copenhagen, Copenhagen, Denmark Grandjoanne Full timeWe are seeking an experienced Executive Chef Director to lead our kitchen team at Grand Joanne. As a key member of our management team, you will be responsible for delivering exceptional dining experiences to our guests and driving business growth through effective culinary strategies.About Us:Grand Joanne is a vibrant hotel in the heart of Copenhagen,...
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Technical Director
6 days ago
Copenhagen, Copenhagen, Denmark Nexi Group Full timeWe're looking for a Technical Director - User Experience to join our team at the Nexi Group. In this role, you'll have the opportunity to lead the technical direction and strategy of our customer-facing portal frontend.As a Technical Director, you'll be responsible for leading cross-functional teams to deliver high-quality online experiences that meet our...
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Digital Experience Director
5 days ago
Copenhagen, Copenhagen, Denmark Demant Polska Full timeCompany OverviewDemant is a world-leading hearing healthcare and technology group built on a heritage of care, health, and innovation since 1904. The Group offers innovative technologies, solutions, and expertise to help people hear better.Job DescriptionWe are seeking an experienced Senior Art Director to lead our creative team in developing impactful...
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AI and Customer Experience Director
1 week ago
Copenhagen, Copenhagen, Denmark momondo Full timeCompany OverviewKAYAK Concord is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We're also transforming the in-travel experience with our app and new accommodation software.Job DescriptionWe're seeking a pragmatic and data-driven...
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Guest Experience Expansion Manager
1 week ago
Copenhagen, Copenhagen, Denmark SUPERB Full timeNordic Sales Role:We're seeking a highly motivated Sales Development Leader to join our Nordic team. In this role, you'll be responsible for growing our customer base and revenue in the region, making Superb the #1 platform for restaurants in your market.You'll use a consultative sales approach to prospect, build relationships, and sign up new restaurateurs...
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Copenhagen Immersive Experience Staff
5 days ago
Copenhagen, Copenhagen, Denmark IKONO Full timeJob DescriptionAs an Ikonic Staff member, you play a key role in ensuring customer satisfaction. You anticipate their needs, expertly match them with the right products and services, and warmly welcome and assist gallery visitors.Welcome customers with a friendly smileHelp guests with ticket purchasesHandle reservations on our website and through our ticket...