Manager of Guest Experience

1 week ago


Copenhagen, Copenhagen, Denmark Bob W UK Full time
About the Team

We're a dynamic and diverse team of professionals passionate about delivering exceptional guest experiences. As a General Manager, you'll play a key role in shaping and growing our business from the ground up.

You'll work closely with the Area Manager to launch and manage local operations, ensuring efficient oversight of our apartments and partner network. Your responsibilities will include initiating and implementing new processes, managing budgets, and leading your team to deliver exceptional results.

Key Responsibilities

Your key responsibilities will include:

  • Managing and launching local operations, focusing on 5-star guest experience and business growth.
  • Owning and managing budgets and P&L of our property in Copenhagen.
  • Defining and scoping team goals based on company-wide OKRs and leading your team to deliver exceptional results.
  • Hiring, onboarding, and offboarding team members.
  • Developing cross-functional partnerships and actively solving problems.


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