Technical Efficiency Specialist
2 weeks ago
About Maersk Group - A.P. Møller Mærsk
We are a global leader in integrated logistics, pioneering the industry for over a century. Our innovation and transformation drive us to redefine possibilities, setting new standards for efficiency, sustainability, and excellence.
At Maersk Group, we value diversity, collaboration, and continuous learning. Our organization reflects our customers, and we work together to understand their needs.
With over 100,000 employees across 130 countries, we shape the future of global trade and logistics. We harness cutting-edge technologies to unlock opportunities on a global scale.
About the Role
Maersk Group is undergoing unprecedented change. We are rethinking customer and partner engagement and aim to decarbonize logistics. The Maersk Decarbonization team drives emissions to zero as fast as practically and commercially possible.
Digital technologies and StarConnect are key enablers in this journey. We seek an expert in vessel technical efficiency to drive digital solutions, empowering vessels to produce energy at the lowest environmental footprint and cost at all times.
We Offer
This position offers a unique opportunity to join a multicultural and cross-functional team passionate about using technology to solve business and operational problems. You will operate in a fast-paced environment, utilizing modern technologies and agile software development methods.
You will engage with software engineers, users on vessels and shore, and key stakeholders, influencing outcomes in energy and CO2 emissions optimization. Your responsibilities will cover researching business problems and objectives, user experiences, and needs,
translating them into user stories, and ensuring requirements are sufficiently detailed to enable the team to deliver operationally feasible and high-quality solutions.
Key Responsibilities
- A subject matter expert is responsible for understanding business requirements, success metrics, and user pain points, as well as collaborating with cross-functional product teams to define solutions, solve business problems, and build amazing user experiences.
- You will operate in a scrum team with a dedicated product owner, independently directing your time and resources together with the software engineers in the team.
- Your responsibilities will cover researching business problems and objectives, user experiences, and needs, translating them into user stories, and ensuring requirements are sufficiently detailed so as to enable the team to deliver operationally feasible and high-quality solutions.
- Your key focus will be to safeguard that our solutions create value: driving technical energy efficiency on vessels, enabling effective fleet performance management, and providing benefits to users—both on vessels and in the office.
- You will support the team with testing to ensure the acceptance of the solutions, as well as assist with developing communication and training material.
- You will provide 3rd-level user support in domain-related matters, as well as train and mentor Level 2 support teams. You will be a "go-to" person for other teams and stakeholders.
Who We Are Looking For
We are seeking a colleague who is positive, supportive, curious, a good listener, a team player, a fast learner, adaptive to new environments, open and direct in communication, and appreciates candid feedback.
A successful candidate will deliver results, be strategic, analytical, create an overview, prioritize work, drive continuous improvement, and share learnings.
We are looking for a colleague with a technical foundation in hydrodynamics, vessel performance, physics of energy efficiency optimization, on-board measurements, ship propulsion, machine learning within ship hydrodynamics, proof-of-concepts into products and tools, and experience in advanced data analysis.
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