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Customer Success Professional

2 weeks ago

Århus, Århus Kommune, Denmark Whistleblower Software Full time
About the Role

We are seeking a highly skilled Customer Success Professional to join our team. As a key member of our Customer Success function, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.

Key Responsibilities
  • Work closely with customers to solve problems, create value, and build loyalty
  • Help build and optimize our Customer Success function across products and customer tiers
  • Collaborate on projects across departments to improve the customer experience
  • Be a source of customer feedback and qualified product ideas

You will have the opportunity to work with SaaS platforms and be responsible for building lasting relationships with clients.