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Danish Speaking Customer Service Representative in Greece

1 month ago


Copenhagen, Copenhagen, Denmark Patrique Mercier Recruitment Full time
Customer Service Representative - Danish Language

Patrique Mercier Recruitment is seeking a highly skilled Danish speaking customer service representative to join our team in Greece. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our Danish-speaking clients.

Key Responsibilities
  • Provide top-notch customer support via phone, email, and chat, ensuring a positive and engaging experience for our clients
  • Respond to customer inquiries with accuracy and efficiency, providing detailed information about our products and services
  • Resolve customer complaints with professionalism and root cause analysis, ensuring a high level of customer satisfaction
  • Document all customer interactions and conduct follow-ups to ensure seamless support
  • Collaborate with team members to enhance the overall customer experience and drive business growth
  • Stay up-to-date on product changes and company policies to provide informed support to our clients
Requirements
  • Fluency in Danish and English, both written and verbal
  • Previous customer service experience is highly desirable
  • Excellent communication and interpersonal skills
  • Strong problem-solving capabilities with a customer-focused mindset
  • Able to handle multiple tasks and prioritize effectively
  • Detail-oriented with a dedication to delivering exceptional service
  • Proficient in using computers and customer service platforms
Benefits
  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Work From Home
  • Training & Development
  • Performance Bonus