Supply Chain Services Associate

2 months ago

Copenhagen, Copenhagen, Denmark United Nations Population Fund Full time
Job Title: Supply Chain Services Associate

The United Nations Population Fund (UNFPA) is seeking a highly skilled and experienced Supply Chain Services Associate to join its Supply Chain Management Unit (SCMU). The successful candidate will play a critical role in ensuring the effective and efficient delivery of reproductive health commodities and other programme supplies to end-users.

Key Responsibilities:
  • Provide foundational support and ensure smooth day-to-day procurement services operations.
  • Assist in the procure-to-pay process for external partners.
  • Support the Supply Chain Services & Relations Analyst (Team Lead) with various tasks and projects.
  • Develop and implement financial solutions to support UNFPA Supply Chain Solutions to external partners.
  • Oversee the development of project proposals and budgets for prospective external partners.
  • Ensure robustness of the procure-to-pay process, including process requests for Cost Estimates and Pro Forma Invoices, in compliance with UNFPA procurement policies and procedures.
  • Manage the entire client projects lifecycle, provide guidance towards key deliverables, managing risks, and evaluating performance against milestones and indicators.
  • Establish and maintain an effective Customer Relationship Management system to manage interactions and nurture relationships with key partner accounts.
  • Review and endorse operational reports for external partners and facilitate coordination/business review meetings as required.
  • Develop and monitor the implementation of annual work plans and other program performance indicators relevant to the Supply Chain Solutions team.
  • Support and implement activities related to UNFPA's Governance, Risk, Compliance and Reporting function.
  • Provide input to the Planning Team to conduct comprehensive forecasting and quantification exercises.
Requirements:
  • Completion of secondary education is required.
  • A University degree at Bachelor Level in Supply Chain Management, Business Administration, Economics, Project Management, International Commerce, Marketing or equivalent field is an asset.
  • A professional Supply Chain Management certification such as Chartered Institute of Purchasing and Supply (CIPS) or Chartered Institute of Logistics and Transport (CILT) at Level 2 would be an additional asset.
  • Minimum of six years of relevant experience in sales and/or marketing, partnerships and/or fundraising, customer service, promotional activities or related areas in procurement, logistics and/or supply chain context is required.
  • Strong interpersonal skills and capability to develop and maintain broad diversified partnerships is required.
  • Demonstrated familiarity with public procurement processes, especially in the context of development supplies is required.
  • Experience in handling and analysing customer inquiries, complaints, and feedback effectively and using it to improve timely service quality is required.
  • Excellent communication and interpersonal skills for engaging with customers, suppliers, and internal teams, especially to explain procurement processes, policies, and guidelines is required.
  • Experience using Enterprise Resource Planning (ERP) is required.
  • Professional written and spoken presentation skills, including for the development of reports, presentations, and the ability to synthesize complex supply chain documents for both technical and non-technical audiences is an asset.
  • Experience working in a matrix organizational structure is an asset.
  • Experience with procurement and supply chain policies and procedures from UN Agencies and The Global Fund is an asset.
  • Project management skills is an asset.
  • Experience working with Google tools and analytical applications, spreadsheets for performance metrics and management reporting, Oracle ERP system, OMS system and issuing Proforma Invoices, database and dashboard development for a variety of audiences and e-filing is an asset.
  • Team management skills is an asset.
Language:

Fluency in English is required. Working knowledge of French, Spanish or Russian is a strong asset.

Competencies:
  • Exemplifying integrity.
  • Demonstrating commitment to UNFPA and the UN system.
  • Embracing cultural diversity.
  • Embracing change.
Compensation and Benefits:

This position offers an attractive remuneration package including a competitive net salary plus health insurance and other benefits as applicable.

UNFPA Work Environment:

UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click to learn more.

Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements. UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts. Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.

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