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SaaS Platform Operations Manager
3 weeks ago
We're looking for a SaaS Platform Operations Manager to join our team. As our new team member, you'll play a critical role in operating and optimizing our NOC and DevOps functions.
Your primary focus will be on ensuring the seamless operation of our SaaS platform, driving uptime, performance, and scalability. Key responsibilities include:
- Monitoring, maintaining, and optimizing cloud infrastructure environments.
- Ensuring high availability and optimal performance of SaaS applications.
- Responding to and resolving alerts and incidents swiftly to maintain SLAs.
- Collaborating with development teams to automate processes and deployments using tools like Jenkins, Docker, and Kubernetes.
- Continuously improving operational practices and infrastructure through automation and innovation.
- Participating in 24/7 support rotation to provide around-the-clock oversight.
What makes you a strong candidate?
In Secomea, we look for motivated and adaptable individuals who can contribute actively and collaboratively to our mission. A successful candidate for this role requires some very concrete knowledge:
- Strong understanding of cloud platforms (AWS, Azure, or GCP).
- Experience with network monitoring tools and managing large-scale applications.
- Knowledge of scripting languages such as Python, Bash, or PowerShell.
- Proficient in DevOps practices and continuous integration/continuous deployment (CI/CD) pipelines.
- Excellent problem-solving skills and a proactive approach to incident management.
- Fluent communication skills in English.
- Bonus points for certifications in DevOps, networking, cybersecurity or ITIL v4.
