Travel Support Professional
12 hours ago
**Role Overview:**
Patrique Mercier Recruitment ES is seeking a highly motivated and customer-focused individual to join our team as a Nordic Speaking Customer Support representative for Online Travel in Athens, Greece.
Key Responsibilities:
- Provide exceptional customer support to Nordic-speaking clients in the online travel sector through various communication channels.
- Assist customers with booking inquiries, changes, and travel-related questions, ensuring a smooth travel experience.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with the team to achieve service goals and enhance customer satisfaction.
- Engage in continuous training to enhance insights into travel services and customer support.
Requirements:
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential.
- A strong passion for customer service and travel.
- Experience in customer support or the travel industry is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player who thrives in a collaborative environment.
- Strong problem-solving skills and attention to detail.
- Willingness to relocate to Athens, Greece, and embrace a new cultural experience.
Benefits:
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- 2 Extra Salaries Per Year.
- Fully Paid Relocation Package (flight, transfer and hotel).
- Free Greek Lessons, discounts and other perks.
Seniority level: Entry-level
Employment type: Full-time
Job function: Customer Service
Industries: IT Services and IT Consulting
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