Customer Relations Teamleder

4 weeks ago


Århus, Århus Kommune, Denmark Ikea Full time

Jobbeskrivelse:

Om stillingen:

Vi søger en erfaren teamleder til at lede vores returafdeling i IKEA. Som teamleder vil du være ansvarlig for at sikre, at dine medarbejdere trives og bliver udviklet i jobbet, samt at de er klædt på til at give vores kunder en indkøbsoplevelse i absolut topkvalitet.

Opgaver:

  • Sikre, at dine medarbejdere trives og bliver udviklet i jobbet.
  • Støtte dine medarbejdere i deres daglige arbejde.
  • Italesætte vigtigheden af returafdelingen ude i varehuset.
  • Returafdelingen fungerer effektivt til gavn for vores kunder og budgetter.
  • Kundernes potentielle problemer i købsoplevelsen bliver håndteret nøjagtigt og venligt.

Vores team i IKEA:

Som teamleder i Returafdelingen bliver du en del af et lederteam på Customer Relations. Sammen har I ansvaret for, at medarbejderne i Customer Relations altid er motiverede til at levere gode resultater gennem en uovertruffen service til vores mange kunder.

Yderligere information:

Stillingen er på 37+ timer om ugen på funktionærkontrakt, hvor mer- og overarbejde er inkluderet i lønnen. Arbejdstiden er placeret mellem kl. 8.00-20.00 mandag søndag. Weekendarbejde hver 3. weekend.



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