Commercial Customer Contract Specialist

2 months ago


Århus, Århus Kommune, Denmark Vestas Full time

Customer Service Executive

The Customer Management team at Vestas is responsible for ensuring a fantastic customer experience when receiving services from Vestas under a service agreement. Our customers include RWE, Shell, Total Energies and SSE. The department is part of the Offshore Service Operations organisation in the Vestas NCE Region. We are seeking a skilled Customer Service Executive who can manage stakeholders and come up with beneficial solutions for both parties.

Key Responsibilities

  • Build and maintain great customer relations based on trust and value creation
  • Provide quotations for T&M work by working with operational and technical stakeholders
  • Identify and drive additional sales opportunities and contract renewals, which create value for both customers and Vestas
  • Manage defect warranty obligations, including assessment of technical reports
  • Facilitate regular customer meetings, maintain action logs, prepare formal correspondence, and deliver customer reports
  • Handle incoming customer technical queries and coordinate internal subject matter expert input to address the request
  • Provide internal reporting to relevant stakeholders, including contractual risk management, invoicing status, and revenue collection

Requirements

  • Educational qualification at Bachelor's or Master's level within a commercial or technical field
  • Minimum 5 year's experience as customer manager or similar managing service contracts in a complex organization
  • Fluency in English
  • SAP, SharePoint, PowerPoint, Excel, Outlook, Viva Engage
  • Driver license, category B (car)
  • Valid passport

About Vestas

Vestas is the energy industry's global partner on sustainable energy solutions. We are specialized in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Our team is united by a common goal: to power the solution – today, tomorrow, and far into the future.



  • Århus, Århus Kommune, Denmark Vestas Full time

    Job OverviewVestas is a leading global partner on sustainable energy solutions, and we are currently seeking a highly skilled Commercial Contract Negotiator to join our team. In this role, you will play a critical part in ensuring the successful delivery of offshore wind farm services.The ideal candidate will have extensive experience in contract management,...


  • Århus, Århus Kommune, Denmark K2 Management AS Full time

    Job DescriptionWe are seeking a highly skilled Renewable Energy Contract Specialist to join our team at K2 Management A/S. In this role, you will provide contractual advisory services and support to our internal sales teams and clients.About the JobThe successful candidate will have a Master's degree in Business Administration & Commercial Law or equivalent...


  • Århus, Århus Kommune, Denmark K2 Management AS Full time

    At K2 Management, we are seeking a highly skilled Senior Commercial Advisor to join our team in Aarhus or Copenhagen. As a Senior Commercial Advisor, you will play a key role in supporting our clients in the development and operation of wind and solar projects.This is an exciting opportunity for a talented individual with a strong background in commercial...


  • Århus, Århus Kommune, Denmark K2 Management AS Full time

    Contractual Expertise in the Renewable IndustryWe are seeking a highly skilled Contract Management Professional to join our team at K2 Management A/S. As a key member of our team, you will be responsible for providing contract management services and contractual advisory support to our internal sales teams and clients. Your expertise will be invaluable in...


  • Århus, Århus Kommune, Denmark Vestas Full time

    Key ResponsibilitiesThe successful candidate will be responsible for managing complex service contracts and building strong relationships with customers. This includes providing quotations for T&M work, identifying additional sales opportunities, and facilitating regular customer meetings.The role requires a structured approach to work, a strategic mindset,...


  • Århus, Århus Kommune, Denmark K2 Management AS Full time

    At K2 Management, we support our clients in achieving the best possible return on investment from their wind and solar projects.About the RoleThis challenging job offers a unique opportunity to develop your skills as a team member in a highly professional environment with a strong technical and commercial commitment.You will be working closely with...


  • Århus, Århus Kommune, Denmark Marel Full time

    Join Marel as a Customer Experience ManagerThe ideal candidate will be responsible for building and maintaining relationships with key customers in Denmark, Finland, Sweden, and the Faroe Islands. This role requires excellent communication skills, commercial acumen, and experience working in a multi-discipline team environment.A successful Customer...


  • Århus, Århus Kommune, Denmark New Power Partners ApS Full time

    At New Power Partners ApS, we are committed to delivering high-end consultancy services for our clients worldwide. As a Procurement & Contract Manager, you will play a key role in a high-profile offshore wind project.The successful candidate will have a strong background in contract management and procurement within the offshore/onshore wind industry....


  • Århus, Århus Kommune, Denmark Vestas Full time

    We are seeking an experienced Energy Contract Specialist to join our team at Vestas. This is a great opportunity for someone looking to advance their career in contract management, with a focus on the energy industry.


  • Århus, Århus Kommune, Denmark Vestas Full time

    Job DescriptionWe are seeking a Senior Contract Manager to join our team in the renewable energy sector. As a key member of our Commercial Customer Contract Management team, you will be responsible for managing service contracts with complex organizations, ensuring a fantastic customer experience, and driving customer-centricity.Responsibilities:Build and...


  • Århus, Århus Kommune, Denmark Energi Danmark AS Full time

    Unlock a challenging and rewarding career as a Customer Experience Specialist at Energi Danmark A/S.We are seeking an experienced professional to join our Commercial Excellence team, where you will play a pivotal role in designing and implementing strategies that enhance the customer journey and experience.About the Role:As a Customer Experience Specialist,...


  • Århus, Århus Kommune, Denmark Vestas Full time

    Are you an expert in service contract management and customer communication? Do you possess strong commercial acumen and a strategic mindset? If so, we invite you to explore this exciting opportunity at Vestas.The Customer Management team is responsible for delivering exceptional customer experiences through effective service agreement management. Our...


  • Århus, Århus Kommune, Denmark Energi Danmark AS Full time

    Customer Experience Specialist RoleWe are looking for a highly experienced Customer Experience Specialist to join our Commercial Excellence team at Energi Danmark A/S. As a key member of our team, you will play a pivotal role in designing and implementing strategies that enhance the customer journey and experience, ensuring that our customers receive the...


  • Århus, Århus Kommune, Denmark Music Tribe Commercial MY Sdn. Bhd. Full time

    Job OverviewWe are seeking a highly skilled Senior Customer Experience Strategist to redefine customer support and drive brand experiences at Music Tribe Commercial MY Sdn. Bhd.


  • Århus, Århus Kommune, Denmark Music Tribe Commercial MY Sdn. Bhd. Full time

    We are seeking a highly motivated and experienced customer experience professional to join our team as Transformational Customer Support Leader. The successful candidate will be responsible for leading the delivery of exceptional customer interactions, setting performance standards, and fostering continuous improvement within the team.About the RoleThe role...


  • Århus, Århus Kommune, Denmark Ikea Full time

    About this opportunityWe are seeking a seasoned commercial leader to drive sales and employee development in our IKEA FOOD department.In this role, you will be responsible for creating exceptional customer experiences, promoting our products, and optimizing sales across the Restaurant, Bistro, and Swedish Food Market.As a leader, you will inspire and...


  • Århus, Århus Kommune, Denmark New Power Partners ApS Full time

    We are seeking a highly skilled Renewable Energy Procurement Specialist to join our team at New Power Partners ApS. As a key member of our organization, you will be responsible for managing all procurement and contract management activities related to the Foundation package in one of our large-scale offshore wind projects.With a strong background in project...


  • Århus, Århus Kommune, Denmark New Power Partners ApS Full time

    We are seeking a seasoned Offshore Wind Contract Procurement Lead to spearhead the procurement and contracting duties associated with the Cable package for a large-scale offshore wind project. The successful candidate will thrive in a fast-paced environment, delivering high-end consultancy services to clients worldwide.The role is responsible for managing...


  • Århus, Århus Kommune, Denmark Energi Danmark AS Full time

    Unlock a Transformative Career in Energy Trading with Energi Danmark A/SEnergi Danmark A/S is at the forefront of the Nordic energy trading market, bridging and servicing producers of renewable energy and large B2B consumers. As a leader in innovation and excellence, we deliver exceptional value to our clients and stakeholders.We are currently seeking an...


  • Århus, Århus Kommune, Denmark New Power Partners ApS Full time

    We are seeking an experienced Procurement and Contract Manager to manage procurement and contracting duties for the T&I package in a large-scale offshore wind project. The successful candidate will thrive in a fast-paced environment and contribute to making a difference with a company aiming for a greener future.The Procurement and Contract Manager will be...