Conference Success Specialist

2 days ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Conference Manager Full time

We're seeking a highly skilled Customer Success Manager to join our growing team at Conference Manager.

In this role, you'll be responsible for ensuring our clients achieve success with our event management platform. This includes:

  • Diving into the Danish market, building relationships and trust with clients.
  • Showcasing the capabilities of our platform to new clients, ensuring they're empowered to execute successful events.
  • Staying attuned to client needs and feedback, which will inform improvements to our platform.
  • Monitoring client engagement, identifying opportunities to enhance their experience through new features or services, and collaborating with our sales team.
  • Serving as a champion for our clients within the company, driving satisfaction and loyalty.

To excel in this position, you'll need:

  • Excellent communication skills, with fluency in Danish and English.
  • Experience in customer-facing roles, preferably in dynamic environments where you've had the opportunity to grow and adapt.
  • Tech proficiency and a desire to develop expertise in our platform.
  • A service-oriented approach, coupled with strong interpersonal skills to effectively engage with clients.
  • The ability to prioritize tasks, maintain a high level of productivity, and contribute positively to a collaborative work environment.
  • A passion for delivering exceptional results and exceeding client expectations.


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