Global Support Lead

5 days ago


Århus, Århus Kommune, Denmark Vestas Full time

Vestas seeks a skilled Renewable Energy Specialist to join our Global Offshore Service team. As a key member of our team, you will play a vital role in ensuring the successful deployment and operation of our wind farms worldwide.

In this challenging and rewarding position, you will be responsible for supporting and coaching Offshore Service Site Supervisors at new sites across all regions during the Service Readiness and site ramp-up phases. Your primary objective will be to ensure that there is sufficient knowledge sharing across Global Offshore Service operations, implementing best practices and new learnings across the value chain, minimizing lost production from day one.

As a mentor and coach, you will provide guidance and support with day-to-day operations of the windfarm, helping train the local site team to operate the windfarm at maximum efficiency. You will also undergo Vestas technical training at our facilities in Denmark, alongside field training with your colleagues at one of our first V236 operational sites before being placed at one of our new Offshore Service sites globally.

You will work on a rotational shift pattern, either onshore or offshore, utilizing SOV or CTV, supporting our first V236 sites up to 12 months prior to service commencement. You'll work alongside the site team, utilizing your knowledge and experience to train them in optimal windfarm operation, aiming to reduce LPF.

Key Responsibilities

As a Renewable Energy Specialist, you will support Regional Service Readiness teams in the 12 months prior to Service Commencement with technical input for site documents and processes as well as tooling, spares, and training readiness. You will act as a mentor and ambassador for operational excellence within the region, promoting the OneVestas philosophy.

Your typical tasks will include:

  • Supporting the site team in using Vestas processes and best practices to operate in a standard way, enabling the scale-up of Offshore Service globally.
  • Supporting the site team in managing and prioritizing technician workload and providing support to technicians offshore.
  • Supporting the use of SAP to prepare, plan, and execute operations.
  • Organizing vessel transfers in line with weather forecasts.
  • Supporting the site team in planning annual service campaigns, statutory inspections, and CIM case/upgrade implementation (Resources, Materials, and Tools).
  • Providing general support to the Service Manager and training new starting Supervisors and Deputy Supervisors from early recruitment.
  • Taking morning briefs and toolbox talks, setting the team to work in the most efficient way.
  • Supporting the transfer of Wind Turbine Safety Rules knowledge.
  • Supporting knowledge of contracts and contractual deliverables.

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