Leading Retail Experience Manager
7 hours ago
**About Fashion Forum**
Fashion Forum is a luxury retail brand that emphasizes high-end shopping experiences and excellence in customer service.
As a leading retail experience manager, you will be responsible for overseeing daily store operations, ensuring efficient workflow, and driving sales performance. You will also train, lead, and motivate the store team to meet and exceed sales targets while maintaining exceptional customer service standards.
**Responsibilities**
- Manage staff, maintain brand standards, and create a welcoming environment that reflects our values.
- Oversee sales targets, team management, and store presentation while handling customer interactions and operational challenges effectively.
- Train staff on company policies, product knowledge, and excellent customer service skills.
- Develop and implement strategies to enhance the overall customer experience and drive sales growth.
- Monitor store performance metrics, report on key performance indicators (KPIs), and make data-driven decisions to improve store operations.
**Requirements**
- Proven experience in retail management, preferably in premium or luxury goods.
- Strong leadership, team management, and communication skills.
- Ability to meet sales targets, enhance the customer experience, and solve problems proactively.
- Excellent problem-solving abilities, a proactive approach to operational issues, and ability to work in a fast-paced environment.
- Passion for delivering high-end shopping experiences and building strong relationships with customers.
**What We Offer**
- A competitive remuneration package that reflects your qualifications and experience.
- The opportunity to join a dynamic and growing luxury retail brand.
- Professional development opportunities to enhance your skills and career prospects.
**Apply Now**
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