Service Excellence Team Manager

3 days ago


Copenhagen, Copenhagen, Denmark myGwork - LGBTQ+ Business Community Full time

About This Role

We're seeking a talented team leader who can motivate and inspire our Customer Service team. If you have a passion for delivering exceptional service and driving results, we want to hear from you

As a key member of our team, you'll be responsible for:

  • Leading the Customer Service team across Denmark, Sweden, and Norway.
  • Coordinating and managing tasks and workloads to ensure efficient service delivery.
  • Providing coaching and mentoring to team members to enhance their skills and knowledge.
  • Identifying and implementing process improvements to enhance efficiency and customer satisfaction.
  • Preparing performance reports and analyzing data to inform business decisions.
  • Resolving customer complaints and escalating issues as needed.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a real impact on our customers' lives.


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