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Customer Experience Associate

1 week ago

Copenhagen, Copenhagen, Denmark H&M group Full time
Job Overview

We are seeking a highly skilled and customer-centric individual to join our team as a Sales Advisor. In this role, you will be responsible for providing exceptional service to our customers, processing deliveries, and merchandising garments on the shop floor.

Your primary focus will be on creating a welcoming shopping environment and guiding customers through their purchasing journey. To succeed in this position, you must possess excellent communication skills, be proactive, and demonstrate a genuine interest in getting to know our customers.

Key Responsibilities:

  • Provide exceptional customer service and create a welcoming shopping environment
  • Process deliveries and replenish stock
  • Merchandise garments on the shop floor
  • Guide customers through their purchasing journey

Requirements:

  • Customer-focused and enthusiastic about delivering exceptional service
  • Proactive and able to work independently
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Flexibility to work varying shifts, including evenings and weekends