Customer Experience Manager
2 days ago
We are seeking a Customer Experience Manager to join our team at IBM. In this role, you will be responsible for ensuring that our customers receive exceptional service and support.
About the RoleThis is a fantastic opportunity for someone who is passionate about customer service and has a strong background in technical support.
You will be responsible for:
- Managing and resolving customer complaints and issues.
- Developing and implementing processes to improve customer satisfaction.
- Collaborating with our technical teams to resolve complex technical issues.
This role requires excellent communication and problem-solving skills.
-
Travel Experience Manager
6 days ago
Copenhagen, Copenhagen, Denmark Intrepid Experience Full timeAt Intrepid Experience, we're on a mission to create exceptional travel experiences for our customers. As a key member of our team, you'll be responsible for managing supplier partnerships in the Nordic region.This role involves streamlining processes, improving our buying power and visibility, strengthening relationships with suppliers, and sourcing new...
-
Customer Success Manager
6 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the roleWe're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in the...
-
Customer Experience Manager
2 days ago
Copenhagen, Copenhagen, Denmark Sprinklr Full timeSprinklr is committed to helping organizations create unified experiences that make customers happier. As a Large Enterprise Account Executive, you will play a critical role in driving revenue growth by managing key accounts and establishing strong customer relationships.Your Key ResponsibilitiesDevelop and execute sales plans that meet or exceed revenue...
-
Head of Customer Experience Management
13 hours ago
Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full timeJob Summary:We are seeking a Head of Customer Experience Management to join our team at Salesforce, Inc. As a key member of our leadership team, you will be responsible for developing and executing strategies that ensure our customers derive maximum value from our solutions. You will lead and inspire a team of highly skilled and passionate Customer Success...
-
Customer Experience Manager
2 days ago
Copenhagen, Copenhagen, Denmark Corpay, Inc. Full timeAbout the RoleThis position plays a crucial part in ensuring our clients' success and satisfaction with our product. As the primary point of contact for your portfolio of customers, you will be responsible for building and maintaining strong relationships, driving engagement, and proactively identifying opportunities to deliver value.You will work closely...
-
Customer Experience Lead
2 days ago
Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full timeUnlock Customer LoyaltyWe're on a mission to create unforgettable customer experiences at Flying Tiger Copenhagen. As our Customer Retention Manager, you'll lead the charge in developing strategies that drive loyalty and satisfaction. With a keen eye for data-driven insights, you'll make informed decisions to captivate our customers and keep them coming back...
-
Customer Experience Specialist
2 days ago
Copenhagen, Copenhagen, Denmark Samsonite International S.A Full timeWe are seeking an experienced and results-driven Customer Experience Specialist to join our team in Copenhagen.This part-time opportunity requires working 10 hours per week. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service and contributing to the success of our sales team.Key ResponsibilitiesCustomer...
-
Customer Experience Lead
1 day ago
Copenhagen, Copenhagen, Denmark SameSystem is PLC Full timeSameSystem is a leader in Workforce Management Solutions for Retail and Hospitality businesses. As a skilled Customer Experience Lead, you'll play a pivotal role in crafting memorable experiences for our clients, driving customer satisfaction, and fostering long-term relationships.Main Responsibilities:Collaborate closely with our clients to understand their...
-
Customer Experience Integrator
1 day ago
Copenhagen, Copenhagen, Denmark Kindly Sweden Full timeJob DescriptionAs a Software Engineer on our Customer Integrations Team, your primary responsibility will be to design and develop complex integrations between our chatbot and customer systems.You will work closely with our sales teams to communicate with large, known brands, release integrations to millions of users, and assist with outlining and designing...
-
Contracting Manager, North Europe
6 days ago
Copenhagen, Copenhagen, Denmark Intrepid Experience Full timeSelect how often (in days) to receive an alert: Create Alert At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries. The world needs more Intrepid people: At Intrepid, we're...
-
Contracting Manager, North Europe
2 weeks ago
Copenhagen, Copenhagen, Denmark Intrepid Experience Full timeSelect how often (in days) to receive an alert: Create AlertAt Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more Intrepid people:At Intrepid, we're on a...
-
Customer Success Developer
6 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the OpportunityJoin our team as a Sales Development Representative and play a key role in our sales strategy! As a Sales Development Representative at Conference Manager, you will be responsible for identifying and contacting potential customers, creating interest in our product, and scheduling meetings for our Sales Manager.Your Key...
-
Customer Experience Strategist
1 day ago
Copenhagen, Copenhagen, Denmark Novo Nordisk AS - Nn1 Full timeAbout the RoleWe are seeking an experienced Commercial Strategy Director to lead our GLP-1 Diabetes portfolio's omnichannel strategy, ensuring a seamless and consistent customer experience across all touchpoints.As a key member of our Commercial Strategy & Corporate Affairs team, you will be responsible for developing and executing successful marketing...
-
Customer Experience Champion
6 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timeAbout the Role"> We are seeking a highly skilled Customer Success Manager to join our team at Dixa. This individual will be responsible for ensuring customer satisfaction, retention, and success through proactive relationship building, effective communication, and tailored solutions. The ideal candidate will have a proven track record in customer-facing...
-
Digital Customer Experience Manager
1 day ago
Copenhagen, Copenhagen, Denmark Sitecore Full timeWe're seeking a seasoned professional to join our team as an Account Manager. In this role, you'll have the opportunity to work closely with our existing customer base, fostering strong relationships and driving growth.As a trusted advisor, you'll need to understand the unique objectives, challenges, and requirements of each customer, aligning Sitecore...
-
Customer Experience Specialist
6 days ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeAbout UsSAP Danmark is a global leader in enterprise software and cloud services. Our mission is to help organizations run better by enabling them to manage their business processes more efficiently. We believe that our employees are the key to our success, which is why we offer a highly collaborative and dynamic work environment.Job DescriptionWe are...
-
Customer Experience Ambassador
3 days ago
Copenhagen, Copenhagen, Denmark Delta Air Lines, Inc. Full timeJob Summary:We are seeking a highly skilled Customer Service Agent to join our team at Delta Air Lines, Inc. As a key representative of our brand, you will be responsible for delivering exceptional customer experiences and ensuring seamless travel processes.Main Responsibilities:Greet Customers with Excellence: Welcome passengers in the lobby and assist them...
-
Customer Experience and Innovation
6 days ago
Copenhagen, Copenhagen, Denmark Publicis Groupe Full timeCompany description As a digital business transformation partner, we've spent nearly three decades utilizing the disruptive power of technology and ingenuity to help digitally enable our clients' businesses in their pursuit of next. Always through radical customer centricity and an outside-in mindset. We've built a history of digital firsts: We helped a bank...
-
Logistics and Customer Experience Manager
2 days ago
Copenhagen, Copenhagen, Denmark Vitamin Well Full timeAbout the RoleWe are seeking an experienced Logistics & Customer Service Coordinator to join our Danish team. In this role, you will be responsible for managing customer orders, handling inquiries, and ensuring smooth coordination between sales, logistics, and finance. You will play a central role in ensuring that our products reach our customers efficiently...
-
User Experience Interface Developer
1 day ago
Copenhagen, Copenhagen, Denmark Conference Manager Full time**About Conference Manager**We are a Denmark based profitable B2B SaaS business providing registration and event management solutions in Scandinavia. Our mission is to become the leading provider of event management systems across Europe.We are seeking a skilled Frontend UI/UX Designer to join our team. As a Frontend Developer with a keen eye for design, you...