SAP Technology Service Manager

8 hours ago


Copenhagen, Copenhagen, Denmark Carlsberg Group Full time
Job Summary

As our new SAP Technology Service Owner, you will play a pivotal role in delivering a premium service to the Carlsberg business. This is a unique opportunity to join our international and multicultural organization and make your mark on our journey towards excellence.

Key Responsibilities
  • Accountability for the overall performance and stability of our SAP systems.
  • Ensuring the stability and performance of the SAP systems used in Carlsberg.
  • Proposing enhancements and optimizations and coordinate their implementation together with other teams.
  • Service delivery management across the area.
  • Supporting project initiatives: transformational initiatives on design and rollout.
  • Stakeholder management: being the primary contact for the software provider, other IT teams as well as business regarding SAP technology.

Requirements
  • At least 5 years of experience from a similar position in a global organization.
  • A good understanding of IT Service Management and end-user expectations.
  • Proven experience with building and leading an outsourced offshore team in a global organization.
  • A very good level of experience with IT technologies and practices.
  • Communication skills to all levels and various geographies.
  • Comprehensive abilities in managing stakeholders and driving change.

About Us
  • A flexible work environment: support for your work-life balance.
  • An international and multicultural organization: work in a diverse and inclusive environment.
  • Professional growth: great professional challenges and opportunities for career development.
  • An innovative culture: be part of a team that values visionary thinking and innovation.


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