SAP Technology Service Manager
2 months ago
As our new SAP Technology Service Owner, you will play a pivotal role in delivering a premium service to the Carlsberg business. This is a unique opportunity to join our international and multicultural organization and make your mark on our journey towards excellence.
Key Responsibilities
- Accountability for the overall performance and stability of our SAP systems.
- Ensuring the stability and performance of the SAP systems used in Carlsberg.
- Proposing enhancements and optimizations and coordinate their implementation together with other teams.
- Service delivery management across the area.
- Supporting project initiatives: transformational initiatives on design and rollout.
- Stakeholder management: being the primary contact for the software provider, other IT teams as well as business regarding SAP technology.
Requirements
- At least 5 years of experience from a similar position in a global organization.
- A good understanding of IT Service Management and end-user expectations.
- Proven experience with building and leading an outsourced offshore team in a global organization.
- A very good level of experience with IT technologies and practices.
- Communication skills to all levels and various geographies.
- Comprehensive abilities in managing stakeholders and driving change.
About Us
- A flexible work environment: support for your work-life balance.
- An international and multicultural organization: work in a diverse and inclusive environment.
- Professional growth: great professional challenges and opportunities for career development.
- An innovative culture: be part of a team that values visionary thinking and innovation.
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