Strategic Customer Value Manager for SAP Solutions
5 hours ago
At SAP, we empower you to excel in a collaborative environment with a strong focus on growth and development. Our company culture is built on teamwork and a shared passion to drive business success.
What You'll Achieve:
- You will serve as a customer advocate within SAP, providing the external view of the customer to our teams.
- You will influence and engage with customers and internal stakeholders around key customer success best practices, including value management, adoption management, and success planning.
- You will clearly link SAP solutions with customer business objectives and value-based outcomes.
- You will analyze complex situations and develop long-term plans to achieve specific goals, aligned with SAP and the customer.
- You will proactively engage executive sponsors in your account.
- You will utilize executive presence, business acumen, and strategic thinking to positively influence internal and customer executives and decision makers.
- You will influence SAP sales teams and leaders to pursue deals strategically to build long-term customer value and strong relationships.
- You will collaborate on end-to-end engagements to ensure adoption, consumption, and renewal are achieved, while mitigating churn risks.
- You will guide customers to the Cloud and execute other duties as assigned.
Your Expertise:
- You have 10+ years of experience in Sales or Consulting and/or Customer Success Management with complex business software / IT solutions.
- You have strong knowledge of the complete SAP offering.
- You have experience with long-term planning of resources, technology, and account structure.
- You have knowledge of financial, competitive, and regulatory environments.
- You understand cloud and on-premise software solutions.
- You have experience with complex global transformation programs and execution thereof.
- You can manage in highly complex organizations and apply risk-mitigation strategies.
- You can engage with key customer stakeholders to drive renewals, expansions, and up-sells of subscription or perpetual license-based solutions.
About Your Team:
You will identify, plan, and implement actions towards the long-term success and satisfaction of internal and external customers/stakeholders. You will develop and expand executive relationships beyond CIO and IT, including business unit decision makers.
SAP's Culture:
SAP innovations help over 400,000 customers worldwide work together more efficiently and use business insight more effectively. At SAP, you can bring out your best.
We Win with Inclusion:
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best.
EEO Statement:
SAP is an equal opportunity employer and an affirmative action employer. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
The estimated annual salary for this role is between $120,000 - $180,000, based on location and industry standards.
-
Copenhagen, Copenhagen, Denmark SAP Full timeUnlock Customer Success with SAPAt SAP, we empower businesses to thrive by delivering innovative solutions that drive growth and efficiency. As an Enterprise Customer Success Manager, you will play a pivotal role in helping our customers achieve their goals by providing exceptional support and guidance.Key Responsibilities:• Act as a trusted advisor...
-
Enterprise Customer Success Manager, Nordics
4 weeks ago
Copenhagen, Copenhagen, Denmark SAP Full timeWe are seeking an Enterprise Customer Success Manager (E-CSM) with a deep understanding of business and financial fundamentals, SAP solutions, and customer engagement and value realization. The ideal candidate will have a proven track record of driving customer value, business outcomes and satisfaction, as well as leading complex global transformation...
-
Copenhagen, Copenhagen, Denmark SAP Full timeUnlock Business Value with SAPSAP is a leading provider of enterprise software solutions, empowering businesses to run better and drive innovation. As an Enterprise Cloud Solutions Manager, you will play a critical role in helping our customers achieve their goals by driving customer value, business outcomes, and satisfaction.We are seeking an experienced...
-
SAP BTP Customer Success Partner Advisor
1 month ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeAbout the RoleWe are seeking a highly skilled and experienced SAP BTP Customer Success Partner Advisor to join our team in Copenhagen, Denmark. As a key member of our Customer Success Partner team, you will play a critical role in helping our customers drive business value from the SAP Business Technology Platform (SAP BTP).Key ResponsibilitiesPartner with...
-
Solution Advisor Associate
4 weeks ago
Copenhagen, Copenhagen, Denmark SAP SE Full timeSolution Advisor Associate - SAP Academy for Customer SuccessAt SAP, we empower individuals to excel in their roles. Our company culture emphasizes collaboration and a shared passion for driving business success. We offer a dynamic work environment with a strong focus on learning and development, recognition for individual contributions, and a range of...
-
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeAbout the RoleWe are seeking an experienced Senior Financial Solutions Specialist to join our team in Copenhagen, Denmark. As a key member of our sales organization, you will be responsible for driving revenue growth and expanding our customer base in the region.Key ResponsibilitiesSales Strategy: Develop and execute sales strategies to achieve quota targets...
-
Enterprise Customer Success Manager, Nordics
1 month ago
Copenhagen, Copenhagen, Denmark SAP SE Full timeUnlock Customer Success with SAPSAP is seeking a seasoned Enterprise Customer Success Manager to join our Nordics team. As a key member of our customer success organization, you will be responsible for driving long-term customer value and satisfaction.Key Responsibilities:Advocate for customers within SAP, providing a unified view of customer needs and...
-
Enterprise Customer Success Manager, Nordics
2 months ago
Copenhagen, Copenhagen, Denmark SAP SE Full timeUnlock Customer Success with SAPSAP is committed to empowering customers to achieve their goals through our innovative solutions. As an Enterprise Customer Success Manager, you will play a critical role in driving customer satisfaction and loyalty.Key Responsibilities:Develop and execute customer success strategies to drive adoption, consumption, and renewal...
-
Enterprise Customer Success Manager, Nordics
4 weeks ago
Copenhagen, Copenhagen, Denmark SAP SE Full timeUnlock Customer Success with SAPAt SAP, we empower our customers to achieve their goals. Our collaborative culture and passion for innovation drive us to deliver exceptional customer experiences. We offer a dynamic work environment with opportunities for growth, recognition, and a range of benefits to support your well-being.Key Responsibilities:Advocate for...
-
Danish BTP Strategic Advisor
5 hours ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeSAP Danmark is a leading provider of business technology solutions, and we are seeking an experienced Danish BTP Strategic Advisor to join our team in Copenhagen. This role will play a key part in driving customer success and adoption of our Business Technology Platform (BTP) services.About the Role:The successful candidate will be responsible for partnering...
-
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Success Partner Advisor to join our SAP Business Technology Platform (SAP BTP) team in Denmark. As a key member of our team, you will play a critical role in helping our customers drive business success and growth through the adoption and consumption of SAP BTP services.Key...
-
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeAbout the RoleThe SAP Business Technology Platform (SAP BTP) is a technology platform that brings together data and analytics, artificial intelligence, application development, automation, and integration in one, unified environment. As a Customer Success Strategist for SAP BTP, you will partner with customers to drive a roadmap for BTP adoption and...
-
Enterprise Customer Success Manager, Nordics
2 weeks ago
Copenhagen, Copenhagen, Denmark SAP Full timeWe help the world run betterSAP's focus on collaboration and a shared passion to help the world run better is driven by our company culture. Our team environment is highly collaborative, with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options for employees to choose from.Key...
-
SAP Enterprise Architect
1 month ago
Copenhagen, Copenhagen, Denmark SAP Full timeAbout the RoleWe are seeking a highly skilled Principal Enterprise Architect to join our dynamic regional SAP Enterprise Architects team within the new SAP Customer Services & Delivery board. As a key member of our team, you will develop a comprehensive enterprise architecture model for our customers, aligning with their enterprise goals and collaborating...
-
Senior Enterprise Customer Success Strategist
2 weeks ago
Copenhagen, Copenhagen, Denmark SAP SE Full timeEnterprise Customer Success Manager, NordicsSAP is a leader in enterprise software and solutions, empowering companies to run better. As an Enterprise Customer Success Manager, you will play a critical role in ensuring the long-term success and satisfaction of our customers.Key Responsibilities:Act as a customer advocate within SAP, researching and sharing...
-
SAP Enterprise Architect, Nordics
4 weeks ago
Copenhagen, Copenhagen, Denmark SAP Full timeAbout the RoleSAP is seeking a highly skilled Principal Enterprise Architect to join our dynamic regional SAP Enterprise Architects team within the new SAP Customer Services & Delivery board. As a key member of our team, you will develop a comprehensive enterprise architecture model for our customers, aligning with their enterprise goals and collaborating...
-
Cloud Architecture Lead, SAP Nordics
6 days ago
Copenhagen, Copenhagen, Denmark SAP Full timeWe are committed to empowering our customers to innovate and thrive in a rapidly changing world. At SAP, we believe that the right technology can make all the difference, which is why we're seeking an experienced Cloud Architecture Lead to join our team in the Nordics region.About the RoleAs a Cloud Architecture Lead, you will play a critical role in shaping...
-
Copenhagen, Copenhagen, Denmark SAP Full timeWe're seeking an SAP Customer Experience and Digital Studio iXp Intern to join our team in Copenhagen, Denmark. This role involves creating engaging customer experiences, supporting event streaming and recording, and developing digital content.Key Responsibilities:Support the SAP Experience center in Copenhagen in creating great customer experiences and...
-
BTP Customer Success Partner Advisor, Denmark
4 weeks ago
Copenhagen, Copenhagen, Denmark SAP Full timeAbout the RoleWe are seeking a highly skilled Customer Success Partner Advisor to join our SAP Business Technology Platform (BTP) team in Denmark. As a key member of our team, you will be responsible for partnering with customers to drive adoption and consumption of SAP BTP services, and coordinating activities with the Account Team.Key...
-
Solution Advisor Specialist
4 weeks ago
Copenhagen, Copenhagen, Denmark SAP Full timeAbout the RoleWe are seeking a talented Solution Advisor to join our Digital Supply Chain Team in EMEA, with experience in Product Design, Logistics, or Asset Management. As a key member of our Nordics region, you will be based in Sweden, Norway, Finland, or Denmark and work closely with our largest customers in the region.Key ResponsibilitiesDevelop and...
