IoT Operations Support Internship

15 hours ago


Copenhagen, Copenhagen, Denmark United Nations Development Programme Full time
Job Title: IoT Operations Support Internship

Join the United Nations Development Programme (UNDP) as an IoT Operations Support Intern and contribute to the development of innovative solutions for sustainable development.

About the Role

The UNDP ITM Unit in Copenhagen is seeking a highly motivated and detail-oriented intern to support the installation and operation of IoT networks and infrastructure in UNDP Country Offices and projects. As an IoT Operations Support Intern, you will work closely with the ITM team to ensure the smooth operation of IoT systems, troubleshoot issues, and provide technical support to UNDP Country Offices.

Key Responsibilities
  • Installation and Operation: Setup and install IoT networks and infrastructure in UNDP Country Offices and projects, integrating with IoT Platform in Azure.
  • Troubleshooting and Resolution: Provide technical support to resolve issues related to network and connectivity using standard procedures.
  • Alarm Handling and Escalation: Handle incoming incidents through UNall ITSM platform and monitor alarms sent by NMS/dashboard.
  • Capacity Building and Field Operation Support: Support capacity building exercises by assisting the preparation and organization of global webinars, trainings, and on-site operational support.
  • Development of IT Systems: Assist in the development of support IoT system operation procedure and structure to provide efficient/fast responses.
Requirements

To be eligible for this internship, you must be enrolled in a postgraduate degree programme or have recently graduated with a university degree in a relevant field, such as IT Technician/Software Developer, Computer Science, or Electrical Engineering.

You should have knowledge in the field of Embedded Systems, Data Analytics, ML/AI, Computer Networking, API Programming, or similar areas. Experience in IoT technologies, such as IoT Security, IoT Analytics, IoT platform, IoT connectivity/communication, IoT Device Management, Azure IoT Hub, and Azure IoT Central, is an advantage.

Fluent in written and spoken English is required. Knowledge of other UN languages is an advantage.

What We Offer

As an IoT Operations Support Intern, you will have the opportunity to work in a dynamic and informal atmosphere, contributing to the development of innovative solutions for sustainable development. You will also gain worldwide connections with other top-talented interns and UN staff from other agencies.

The internship is for 6 months, and you will receive a monthly stipend. You will also have the opportunity to work full-time, but flexibility is allowed for your education programme.

Please note that only shortlisted candidates will be contacted and called for interview following the deadline. If you have any questions, please write to us via email address.



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