Operations Coordinator

2 months ago


Copenhagen, Copenhagen, Denmark Euronet Worldwide Inc. Full time
Operations Coordinator Job Description

We are seeking a highly skilled and experienced Operations Coordinator to join our team at Euronet Worldwide Inc. in a dynamic and collaborative environment.

Key Responsibilities:
  • ATM Network Oversight: Supervise and improve local operational procedures for ATM networks.
  • Report Analysis: Review reports related to ATM network uptime, reconciliation, cash management, and resolve daily challenges and discrepancies.
  • Service Provider Coordination: Ensure effective communication and coordination among service providers, including Cash in Transit, ATM site contacts, and maintenance teams.
  • Centralized Services Collaboration: Cooperate with Euronet's centralized services to report and resolve issues related to operations.
  • ATM Installation and Maintenance: Support ATM installation, de-installation, and branding activities.
  • Inventory Management: Manage and maintain inventory of ATMs and related equipment, warehouse, sites, contacts, contracts, and documentation.
  • Financial Management: Review incoming invoices, communicate discrepancies, and ensure processing of credit notes and SLA penalties.
  • Software Testing: Pilot test ATM software and document results.
  • Business Administration: Support business administration processes and review vendor contracts.
  • Reporting and Communication: Provide frequent reports and communicate with management.
  • Customer Service: Manage customer service via call and email.
Requirements:
  • Language Skills: Fluent in Danish and English, with Swedish a plus.
  • Education: University degree in Engineering, IT, Supply Chain Management, Project Management, or equivalent professional experience.
  • Experience: Experience in operations, planning, and coordination, preferably in banking, financial services, ATM networking, CIT, or retail.
  • International Experience: Work experience in an international organization and environment is beneficial.
  • Travel and Driving: Flexibility to travel and a Danish/Swedish/European driving license is required.
  • Computer Literacy: Good knowledge of MS Office, especially Excel.


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