Expert IT Support Specialist

6 hours ago


Odense, Odense Kommune, Denmark Brilliant Computers Full time
Job Description

We are seeking a skilled IT Support Specialist to join our team at Brilliant Computers in Odense, Denmark.

This is a fantastic opportunity for an experienced IT professional to work with cutting-edge technology and contribute to the success of our organization.

About the Role:

  • To provide exceptional technical support and maintenance services for desktops, laptops, printers, and other computer peripherals.
  • To troubleshoot and resolve hardware and software issues in a timely and efficient manner.
  • To perform smart hand activities under instruction-based activities at sites and from remote locations.
  • To possess advanced knowledge of computer hardware systems, chip sets, memory modules, and peripherals.
  • To have expertise in desk-side support and PC break/fix, including basic administration of Windows O/S and MAC OS.
  • To be proficient in TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • To handle various types of equipment, including monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, and multi-port data termination panels.
  • To troubleshoot issues with systems and networks using deductive reasoning skills and resolving end-user network cabling problems.

Requirements:

  • To possess excellent written and oral communication skills with clients and management.
  • To be able to work with deadlines and complete tasks on time, taking proactive ownership and working with a sense of urgency.
  • To be bilingual (English & Local B2).

Benefits:

  • A competitive estimated salary of approximately 48,000-52,000 DKK per month.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive team environment.

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