Senior Manager Customer Success
2 weeks ago
We are a global leader in digital transformation for media enterprises, empowering storytellers across the globe. Our platform and services help automate complex content production and omnichannel delivery for the most ambitious and successful media across the globe.
As a Senior Manager Customer Success & Revenue, you will play a crucial role in shaping customer success strategies and driving revenue growth in the media industry. You will lead and develop a team of Customer Success Managers, fostering a collaborative and high-performance culture.
Your primary tasks will include:
- Developing and implementing strategies to meet and exceed customer success quotas for your assigned region, driving revenue growth and customer retention.
- Articulating the Stibo DX strategy at C-level meetings with key customers.
- Collaborating closely with internal teams to ensure seamless customer experiences.
- Directly managing key customer accounts in your region, ensuring they receive best-in-class service and support.
A solid understanding of the news media industry and its unique challenges and opportunities is an advantage. If you are a results-driven leader with excellent communication and people skills, we encourage you to apply today.
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Århus, Århus Kommune, Denmark Stibo DX AS Full timeJob DescriptionWe are seeking an experienced Senior Regional Customer Success Director to lead our customer success efforts in the media industry. In this role, you will be responsible for shaping strategies that drive customer satisfaction, loyalty, and revenue growth.Your Key ResponsibilitiesDevelop and implement region-specific customer success strategies...
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